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Fire & Water - Cleanup & Restoration

Archived Blog Posts

Winter Weather Brings Winter Damage to Your Home

2/7/2022 (Permalink)

As the songs would like you to think, "It's the most wonderful time of the year." Little did they tell you the winter storms can bring extensive damage to your home. No matter the disaster, you should know that SERVPRO can help fix anything Jack Frost can throw at you. 

Wind + Frozen Branches = Massive headache 

Everyone will say that walking in a winter wonderland is pleasant and relaxing. That's true, but they can also be a headache when frozen branches break off and fall on your home. I'm not sure if you know this, but here at SERVPRO, we can handle any reconstruction projects. No matter if your entire roof needs repair or if you want new windows installed to help keep your warm temperatures inside, we are your one-stop shop. 

Melted Frosty + Flooded Basement = Water Damage

Your kids might love to lay in it, and your dogs might like to eat it. We can all say that we want snow for different reasons. Slush can create a significant mess, but that is the least of your worries. When snow and ice freeze next to your foundation, it can create tiny cracks that can have water seep through. Often the water will leak down into the basement, but the problem begins when the warm temperatures make favorable conditions for mold to grow. 

These are two examples of ways the winter weather can create more significant problems than a slushy dog trail. Staying on top of your home's maintenance will ensure that a bigger disaster isn't waiting to make an appearance. 

Melting Snow Creates Water Damage

2/7/2022 (Permalink)

Being in the Midwest, we can all agree that it can be snowstorms one day, and the next, it will be direct sunlight. People often won’t associate snow melting with flooding issues as it isn’t as expected when the ice freezes near the structure, creating tiny cracks in the foundation. When the temperature rises in one of our weather mood swings, water can seep through these cracks. 

Water Damage to the Carpets

Water the comes through these cracks can become problematic when the water into the drywall, hardwood floors, or carpets. It becomes dangerous when the water gets the carpet wet and when you combine that with the usually warm temperatures of the home, it can promote mold growth. The growth will thrive as many homeowners don’t allow ventilation outwards, but if you follow these tips, you can’t enjoy the snow with comfort. 

Tip 1: Be Strategic with Shoveling

If your home is on a hill, you might want to be strategic when it comes to the flow of water that will be created when the snow melts. You will want to create a path that will allow the water to flow away from home. 

Tip 2: Clear Excessive Snow off of the Roof

By not clearing the snow off of the roof, you are allowing the possibility of a room collapse that could create a more significant accident if the top were to cave in. When you are up on the roof, you might want to check the drains and clear out any frozen blockage. If you let the backup continue, you might put yourself into a situation of creating an ice dam. 

Tip 3: Check Sump Pump

Testing the sump pump by pouring a bucket of water can show you that it is currently working. You must check the pump because it will help prevent flooding of the crawlspaces, around the foundation, and in the basement. 

Don’t let the winter season bring you stress, so follow these tips and ensure that flooding won’t be in your holiday forecast. 

We Are SERVPRO and we are Here to Help!

1/31/2022 (Permalink)

S - Service that exceeds the competition
E - Excellent communication throughout the process
R - Restoring property into its preloss state.
V - Vow our pledge to meet customers’ needs.
P - Professionalism displayed with all team members.
R - Respected and Recognized as the industries leader
O - Outstanding Customer Service

There is a reason that SERVPRO is one of the leaders in the fire and water restoration industry because we can assist clients across the country no matter the size of the project or the time of day. Our team is committed to continually learning about new restoration techniques or equipment which can help speed up the process. Training is a vital piece of this industry where people’s personal belongings and homes are being taken care of with complete professionalism. The SERVPRO of Lincoln & Warren Counties team maintains several certifications under the Institute of Inspection Cleaning Restoration Certification (IICRC). These include Water Removal technicians, Odor Control technicians, Fire and Smoke technicians, Carpet Cleaning Technician, and Health and Safety technicians, among many others. We hope that if you are ever in need of assistance, you will call our team to help you through this challenging time!

How To Help Your Business During A Disaster

1/31/2022 (Permalink)

No matter the time of day, out team of professionals are ready to assist you with whatever disaster that has affected your business.

We have the capability to handle any large job. We have the equipment and vehicles ready for whatever is needed to assist you on your journey to get business back up and running again. It is said the 50% of businesses that close due to a disaster never reopen. The businesses that are able to reopen normally have a emergency plan set up to ensure a quick and efficient transition back to normalcy. We offer a cost-free option for those looking to record emergency information in one accessible application that's accessible on mobile devices. So when the unexpected happens, whoever is onsite can access the proper contacts to get the situation handled. When is comes to the unexpected disaster, it is essential to be timely to limit further damage. Call our office today to set up an appointment with one of our marketing representative to set up your Emergency Ready Profile today.

Commercial Fires

1/31/2022 (Permalink)

As we all know, fire damage can be very overwhelming for a business or commercial property. At SERVPRO® of Lincoln & Warren Counties we understand the importance of getting you back to your pre loss conditions quickly, so you can continue normal business. Not only may you experience fire, smoke, and soot damage, but also water damage caused by firefighting efforts and fire suppression systems may also affect the property. We offer a wide array of work to help you get your business up and running. 

  • Detailed Cleaning – This is utilized to remove excess soot or other contaminants from impacted areas through HEPA vacuuming and dry sponging.
  • Selective Demolition – This is done to remove unsalvageable materials or property.
  • Pack Outs – This removes salvageable personal property from the affected area for off-site cleaning and storage. This are the contents that can be restored for future use.
  • Air Flow Management – This helps eliminate airborne contaminants and soot and to reduce offensive odors.
  • Deodorization – to remove or mask offensive odors and return the affected area to a usable space

SERVPRO® of Lincoln & Warren Counties will respond quickly and manage the fire restoration project through to its completion. We have the training, experience, and equipment to manage your commercial fire damage and get your property business-ready.

Are You Stranded? This is What You Will Need!

1/31/2022 (Permalink)

Although we can't make an auto claim with your insurance, we wanted to take some time to go over some essential winter must-haves to keep in your car. If you haven't heard, the winter storm that pushed through the region on January 3rd had caused drivers to be stranded for 24 hours on I-95 in Virginia. In this situation, people had to bear through the below-freezing temperatures. Many had no food or water and no idea when they would be moving again. The line of cars stretching 50 miles long with some parts of the interstate still closed due to government officials advising drivers to avoid I-95 altogether. Here are some must-haves to keep in your car if you get stranded on the side of the road.

Snow Removal Tools

When you get stuck on the side of the road, your first course of action would see if you can get your car unstuck. If you don't have tools, you might even try shoveling the snow out of the way yourself. By leaving these products in your vehicle, you will have a better chance of getting your car out. 

  • Ice Scraper/Snow Brush
    • This helps keep your view out of the windows clear with no obstruction. 
  • Shovel
    • If you have a shovel, you will be able to clear the snow under and around the car to help get more traction without all the snow. We advise that you start by making a clear and direct path to get you back on the road. Take some time and clear off the car so it is apparent that you require assistance. You should also ensure that you have dug out the tailpipe to allow a path for the exhausted to escape.
  • Kitty Litter
    • Once the car is cleared and you want to turn the car on, you might want to have kitty litter to put on the path you created. Also, you should add some litter under the tire to help the tires gain traction on the snow-covered ground. 

Hunkering Down Tools

Let's pretend that after trying all of the listed tips above, you can still free the car. This is when you need to hunker down and wait for someone to help rescue you. These are the tools you will need to ensure that you can stay warm during what could be hours of waiting. 

  • Extra Set of Clothing
    • When you get stuck, you have to conserve the gas in the tank to ensure that you can drive away once rescued. It will get cold in the car, so packing extra gloves, clothes, hats, or blankets can help ensure you can stay warm. 
  • Emergency Flares
    • When stuck in the snow, you will be surprised at how fast your car can get completely covered. Suppose you notice a snow truck or any other form of an emergency vehicle. In that case, you will need to capture their attention as your location might be hard to see. An emergency flare will capture their attention, and you can be rescued faster. 
  • Jumper Cables
    • If you have your car sitting on the side of the road while you have the engine running, it will cause your battery to die in most cases. So by keeping your emergency jumper cables in your car can help start your vehicle.
  • Food/Water
    • Usually, you wouldn't spend extra time driving your car in the vehicle. When you are stuck, you should be prepared for being stranded for hours on end. By keeping food and water in the car, you can prevent anyone from going hungry. 

Most importantly, if you are driving somewhere when there is a projected winter storm, please adjust your time to allow extra travel time. If you find yourself stuck on the side of the road, please call these emergency road services:

Emergency Police Number: Call 911

Missouri State Patrol: Call *55 or 800-525-5555

For Immediate Service in Lincoln & Warren Counties, Call SERVPRO

1/31/2022 (Permalink)

Lincoln & Warren Counties: We provide immediate service day or night!

SERVPRO of Lincoln & Warren Counties provides 24-hour emergency service and is dedicated to being faster to any-sized disaster. We can respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any-Sized Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – 636.456.3422

Residential Services

Whether your home needs emergency flood damage or your upholstery cleaned, you can depend on us.  Our technicians have extensive cleaning and restoration training and can make your property look its best. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or Water damage to strike your commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. So when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business.

  • Commercial Water Damage Restoration
  • Commercial Fire Damage Restoration

You Have To Watch Out For Those Ice Dams

1/31/2022 (Permalink)

As you can see from the SERVPRO diagram that the snow/ice melts and freezes on the slope of the roof creating ice dams.

An Ice What?

If you have never heard of an ice dam before, a roof has nonuniform roof surface temperatures that cause the snow and ice to melt. This becomes problematic because it refreezes on the areas of the roof that is frozen. This causes pools of water to sit on the roof with nowhere to go. The water will find cracks and come in through the exterior roof coverings, which seep into the attic. I wish it stopped there, but there is the chance that it can flow into the exterior walls or through the ceiling insulation, which will stain the ceiling finish. 

Nonuniform Rood Surface Temperatures

The primary source that causes ice dams is the source of heat/energy that melts certain frozen areas on the roof. When certain spots on the sloped roof melt, there is a heat source on the inner side. There are three ways that the ice on the slope can melt:

Conduction is when the heat/energy travels through a solid, insulation, and roof structure.

Convection is when heat/energy is transferred from rising air to your hand, roof.

Finally, heat/energy can be transmitted by electromagnetic waves known as radiation. 

To avoid a heating source from being created, you should ensure that all access points to the attic are well-sealed so no heat escapes through the ceiling. These are just a few ways to be proactive in preventing ice dams from forming. 

Limiting the Heating Source by Adding Insulation 

One way to eliminate the possibility of having access to heat/energy from escaping your home is by installing more insulation. When installing insulation, you should find one with a high R-value per inch to ensure all heat stays in the house.

Purchasing A Roof Rake

If you cannot install more insulation, you could always hire SERVPRO but purchase a roof rake. This tool can help pull down access snow to help minimize the source of the water damage. 

If you find yourself in a winter wonderland of a mess, please reach out by CALLING US at 888.886.5195; you can call the local Lincoln & Warren Counties number 636.456.3422 

Categories of Contaminated Water

1/31/2022 (Permalink)

Widespread flooding can create contamination problems which bring harmful conditions.

Sometimes we will call about a job that isn’t the most desirable, but we will never turn it down. A job site affected by a sewage leak or flooding can carry harmful bacteria that comes in contact with or is ingested can cause severe discomfort. When going into an area affected by a contaminated source, we will have our crew wear the complete PPE to secure their health and safety. 

Categories of Contaminated Water

Category 1: “Clean Water”

This category is when a leak comes from a clean source from a broken water pipe. A toilet containing no urine or feces is considered a category one since it has no harmful pathogens. Category one floods will escalate to category 2 or 3 if it doesn’t get mitigated.

Category 2: “Gray Water”

In this category, you are looking for the possibility of contamination from a water source containing some degree of contamination. When gray water gets ingested, it can create some discomfort due to the ingestion of harmful bacteria. 

Category 3: “Black Water”

Water contaminated by an unclean source will be considered category three because it has been affected by a source that has harmful pathogens. The difference between category 2 is that when category three gets ingested, it can create severe pain with the possibility of death due to these harmful pathogens. We will never suggest that our clients should put themselves in contact with this category for that reason. Flood water is an excellent example of this category because you cannot know where the source came from, such as a pipe, river, or sewage from an unclean source. 

We Want You To Know That We Care About You!

1/17/2022 (Permalink)

Recently, mental health has been a hot topic in our society, and rightfully so. According to the Substance Abuse and Mental Health Services Administration (SAMHSA), the suicide rate is 25 times greater than the general public for individuals with serious mental illness and mood disorders, such as depression or bipolar disorder.

Listed below are just some of the warnings a friend, coworker, and/or family member may be showing signs of suicide.

Warning Signs of Suicide

  • Talking about feeling hopeless or having no reason to live
  • Talking about being a burden to others
  • Displaying extreme mood swings
  • Losing interest in things or losing the ability to experience a pleasure.
  • They are withdrawing or feeling isolated.

If you know someone experiencing suicidal thoughts, please help guide them to these resources.

Resources

  • Missouri Department of Mental Health - Suicide Prevention
  • National Suicide Prevention Lifeline 1-800-273-TALK (8255)
  • The Veterans Crisis Line 1-800-273-TALK (8255), Press #1
  • 911 or emergency services

Our team at SERVPRO® of Lincoln & Warren Counties have the mindset of being prepared and looking out for our fellow community members. Missouri Suicide Prevention Project (MSPP) also fully believes in prevention training programs. They primarily target youth-serving organizations and at-risk youth and young adults aged 10 to 24. They have trained more than 75,000 people across the state of Missouri. Those trained include school staff, students, mental health providers, first responders, and community members.

As a community, we need to remember to care for one another and to be KIND. We never know the struggles someone could be going through. As fellow community members, our team at SERVPRO cares about you.

2022 Resolution: Plan Ahead!

1/17/2022 (Permalink)

With each new year, may people resolve to better themselves or so me part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO Emergency Ready Profile, ERP will ensure you are 'Ready for Whatever Happens" in 2022. 

In the event of an emergency the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut off valve locations and priority areas. The ERP also establishes SERVPRO of Lincoln and Warren Counties as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a System more than 1700 Franchises strong. The ERP is a no-cost assessment; and all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips. 

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get your back in the building following a disaster. Don't wait until disaster strikes-Resolve to be READY. Call SERVPRO of Lincoln and Warren Counties to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2017. 

Advantages of the SERVPRO Emergency READY Profile:
-A no-cost assessment of your facility

-A concise profile document containing only the critical information needed in the event of an emergency

-A guide to help you get back into your building following a disaster

-Established your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider

-Identification of the line of command for authorizing work to begin

-Provides facility details such as shut-off valve locations, priority areas and priority contact information. 

Frozen Pipe Awareness

1/17/2022 (Permalink)

The most common place we see frozen pipes occur is the outside faucet. These faucets are designed to drain which prevents them from freezing, however for them to drain properly the hose must be disconnected. If the hose is left attached the faucet will not drain which can cause it to freeze. If this occurs it will likely not leak until the faucet is turned on. Pay close attention to these faucets the first use after cold weather to make sure water is not leaking inside the house. The second most common place for pipes to freeze is where the pipes are running in the exterior wall of the home, particularly on the north and west sides, as those sides have less sun and more wind exposure. If you have pipes running in the exterior walls the best way to prevent them from freezing is to expose them to the heat from the interior of the home. Sometimes all it takes is leaving the cabinet or vanity doors open to allow heat to get into the cabinet. If you can't expose the pipes to the heat from the home you can let the faucet drip which will keep the water moving through the pipes making it less likely they will freeze. 

If you turn on a faucet and water does not come out you may have a frozen pipe. If this occurs turn off the water supply. These frozen pipes will not leak until the pipe thaws. When the pipes have thawed turn the water back on and check for leaks. If you can catch a broken pipe at this point you have greatly reduced the damage that the water would have caused. You may still have to open up a wall to repair the pipe but you have saved yourself from the hassle of mitigating the water damage.

Are You Winter Ready?

1/17/2022 (Permalink)

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits. n Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. n Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems. n Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. n Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. n Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 

Is Your Property Ready For Winter?

1/17/2022 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleep or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared, and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

1.     Check your property for downed tree limbs and branches. Weather, such as heavy wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

2.     Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from the home or business. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect that can lead to roof damage and interior water problems.

3.     Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

4.     Inspect property especially walkways and parking lots for proper drainage to alleviate flood hazard potential.

5.     Inspect all handrails, stairwells and entryways to address and correct potentially slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

6.     Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outside faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 

The Science of Drying

1/17/2022 (Permalink)

Did you know there is actually a science behind the drying process? Having the knowledge of psychrometrics is essential to restoring water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers water damage, SERVPRO will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly
  • Speed up Mother Nature by using professional drying equipment  

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material--but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out. 

SERVPRO uses equipment to help dry hardwood floors, tough to reach spaces inside your walls and much more. We also use state of the art monitoring equipment and a proven scientific drying process to help speed the drying of your home or business. 

"Cents" of Smell

1/17/2022 (Permalink)

Create an Impact

You only have one chance to make a first impression with your customers. Using safe and biodegradable products, SERVPRO can create a fresh, clean and long lasting impression. 

Ways to Impress Your Customers:

  • Clean dirty and stained ceilings
  • scrub lobby, furniture and draperies. 
  • Establish maintenance plan for furnishings, carpets and draperies.
  • Clean HVAC and air duct systems. 

Clean Sweep for Ducts: 

Improve the Air Quality  of Your Business

When Addressing the air quality, inspecting the duct-work is SERVPRO's first order of business. Dirty Ducts can work to circulate odors and contaminant like mold and irritating dust throughout the building. 

SERVPRO uses proven Portable Ventilation and Air Duct Cleaning System to examine duct-work and make a clean sweep removing years of dust and grime. 

THE SERVPRO DIFFERENCE

  • Reduce potential for mold growth 
  • Remediate bacteria, fungi and mold
  • Restore peak energy efficiency. 
  • Eliminate offensive odors. 
  • Free written inspections and estimates. 

"3...2...1 Happy New Year"

12/20/2021 (Permalink)

Everyone screams as the ball drop before the fireworks go off as pure excitement fills the air. With so many people wanting to be around their loved ones during this particular time, a fire would be the hiccup in that plan. 

Please be Responsible!

It's midnight, and you just got done kissing your special someone as the clocks strike midnight and as the fireworks start exploding in the air. Your SERVPRO professionals are here to remind you of the supervisor's responsibilities. 

Be Cautious About Smoke From Fireworks

When people shoot off many fireworks, the ground can collect a large amount of smoke. People with preexisting conditions can feel the effects of this, so when finding the launchpad site, you should think about where you want these people to sit. The perfect location would be upwind, where the smoke won't travel because the fine particles and gases left behind are hard on the lungs. 

Storing Unused Fireworks

Often, people will save some of their fireworks, and that's okay when it's in a controlled environment. The problem arises when they aren't properly stored, and the fireworks ignite inside the home. Finding the perfect location can ensure that your home is safe all year around.

From your SERVPRO, we want to wish you a Happy New Year!

Winter Checklist for Your Home

12/20/2021 (Permalink)

WINTER CHECKLIST FOR YOUR HOME

Winter weather can wreak havoc on your home if you are not prepared. Here is a list of tips and tricks for the winter months.

WINDOWS & DOORS

*Replace weather-stripping around doors and windows to prevent heat loss.

*Make sure your windows are securely locked to prevent cold air coming in or heat loss.

*Inspect windows for cracks, gaps or broken glass.  Replace or repair if needed.

GUTTERS

*Clean out any debris to prevent blockage of water flow and make sure downspouts flow away from house to prevent flooding or foundation damage.

*Make sure gutters are properly fastened.  Ice and snow can pull gutters down and away from home.

*Cleaning out downspouts help with ice dams.

DRAINS

*Cover outside faucets with an insulated cover if not frost free.

*Unhook hoses and drain them before putting them away.

HEATING AND AIR CONDITIONING

*Cover air conditioner with a protective cover.

*Replace air filter in furnace.

*Check duct work in attic and or basement for any leaks. 

*Inspect Chimney flue for cracks, creosote and soot buildup before starting a fire.  Also, check damper to see if it is working properly and not rusted, or warped.  This could help avoid a fire hazard.

ROOF

*Check for deteriorating flashing around vent pipes, chimney and sky lights.  Seal or replace where water could seep in.

*Check for any roof damage which could create water damage from snow or ice melting on roof.

What Makes SERVPRO Stand Out

12/20/2021 (Permalink)

As a restoration company, our aim is to be the trusted resource among clients. We ensure that we follow industry standard protocols. Our staff members go through IICRC (Institute of Inspection, Cleaning and Restoration) training to be best prepared for all the services we offer. They are also certified with OSHA, Lead, and Asbestos awareness. We maintain a large inventory of equipment for residential and commercial work. The extensive list was added to this past week with more equipment being sent to our team. Air movers, dehumidification equipment, air scrubbers, specialty drying equipment including desiccants and generators all help complete the work in a timely manner. Lastly, our team members utilize technology and client documentation to make sure that everything is recorded properly. Our proprietary software that documents and records all the essential information is needed to make sure that these pieces are easily accessible.

How quickly can you get out?

12/20/2021 (Permalink)

Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out. In a matter of moments a small flame can become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26% of families have developed a fire escape plan. Once a plan is in place it is critical that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place, building an escape plan, and practicing the escape plan. The following are a few suggestions to help you develop an emergency escape plan. 

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they have escaped. Make sure to mark the location of the planned meeting space on your map.

 Teach children how to escape on their own in case you cannot help them. Make sure everyone in your home can escape, with special considerations for elderly or disabled individuals.

Practice your fire escape plan during the day and at the nighttime.

Duct Cleaning

12/16/2021 (Permalink)

The air distribution system of your furnace and air conditioning system is often the biggest culprit in poor indoor air quality. Make it a priority to inspect the air duct work of your home or business.

If your HVAC has been operating for some time without attention, it could be circulating odors, dust and other contaminants.

If you need assistance determining if your system needs cleaning SERVPRO of Lincoln & Warren Counties can inspect your duct system.  Keeping your ducts clean can also keep your coil clean and extend the life of the equipment. This can in turn save you money and give you cleaner air to breathe.

Having your duct system cleaned can:

  • Helps to restore peak energy efficiency.
  • May help to eliminate offensive odors.
  • Helps reduce the potential for mold growth by removing organic materials from the duct system.

For more information on air duct cleaning contact SERVPRO of Lincoln & Warren Counties today at 636-456-3422.

Advanced Technology and Techniques

12/16/2021 (Permalink)

The past few decades has seen a rapid advancement in the technology and techniques used in the restoration industry. These advancements allow our SERVPRO Franchise Professionals to restore a property back to preloss condition quickly, reliably, and more effectively.

The Institute of Inspection Cleaning and Restoration Certification (IICRC) sets practical standards for restoration and cleaning. The IICRC S500 Water Damage Guide is a specific set of practical standards that incorporate the field of psychometry, which involves the manipulation of temperature and relative humidity to remove moisture and dry a property quickly and effectively.

Moisture Detection and Measurement Equipment

Scientific drying principles rely upon specialized equipment to detect, measure, and monitor a property’s moisture levels. Recent advances, like infrared cameras, can help us detect water through a wall, ceiling, or floor.

  • An infrared camera may be used to identify water location for thorough water removal.
  • Sensitive moisture detectors, hygrometers, and other meters measure the extent of moisture saturation

Water Extraction Equipment

Powerful extraction equipment speeds the drying process by removing the bulk of the water from your home or business.

  • Submersible and gas-powered pumps for continuous pumping of high-level water. 
  • Truck-mounted and portable extraction units perform efficient water removal.

Drying Equipment

Industrial strength air movers and dehumidifiers are needed to remove the remaining moisture from ceiling, walls, and floors of your home or business. Proper drying helps to prevent swelling and warping of floors, walls, and furniture.

  • High-speed air movers causes moisture to evaporate at a faster pace
  • Industrial grade dehumidifiers pull the water vapor from the air.

Odor Removal and Deodorization

Water and fire damage often causes powerful odors. The machines we use remove airborne contaminants and control the air quality during the restoration and cleanup process.

  • Air scrubbers
  • Thermal foggers and deodorization agents

Sanitizing Agents, Germicides, and Anti-Microbial Treatments

The use of OSHA-approved cleaning agents may be needed to clean and remove odors and/or contaminants on your property.

  • Deodorization products control odors from excessive moisture.
  • Disinfection products stop the growth of bacteria, fungi, mildew, and other harmful microorganisms.

What if you have water where it doesn't belong?

12/15/2021 (Permalink)

Here is just a brief overview of the process:

We begin with a detailed inspection of the property, including a damage assessment. At this stage, our professionals are trying to determine the scope of the damage so that we can develop an appropriate plan of action.

After the inspection and damage assessment step, the water extraction process begins. This step removes the majority of the water. We use powerful pumps and truck-mounted vacuum units to quickly remove hundreds or thousands of gallons of water from your property.

Once the excess water has been removed, the floors and walls may appear dry, but a quick inspection will reveal they are wet to the touch. Nearly all building materials, like wood, drywall, and flooring materials, are porous and therefore retain water. This retained water can cause the materials to break down, warp, or cause mold damage.

Monitoring:

Monitoring after the initial mitigation and building stabilization of the job site on a daily basis is important. After 24 hours, equipment is manipulated to ensure optimal drying is occurring. This is why we will return to your property regularly to test water damaged materials for moisture and monitor the drying process. We will adjust the water damage restoration equipment and begin removing equipment as soon as areas have reached the proper drying of materials. This will help save you money on unnecessary rentals as well as assure that materials are not over dried causing secondary damage. Every step of the water damage restoration process is monitored and documented thoroughly, and you will have access to these water damage reports at any point during the process.

This is just a brief overview of some of the steps what we do to dry out a building. 

Help getting your fire damage under control

12/15/2021 (Permalink)

Experiencing a fire in your home or business is something that can disrupt your entire life. Not only do you have to deal with damage to your home or business, but there are also the lingering traumatization of the experience. That's why we are hear, to take all the agonizing decisions of putting your home or business back to it's original condition before the event. We build it back while you heal from what you just went through.

We understand just how difficult experiencing a house or business fire can be, which is why we have invested plenty of resources, equipment and training into making sure we are ready to handle any fire damage you experience. We can handle the damage quickly and comprehensively, so you can have a home and business that is restored to its pre-damage condition as quickly as possible.

You Can Trust SERVPRO of Lincoln & Warren Counties

We Can Handle All Aspects of the Damage

Most folks don't understand how damage from fires in one area of a home or business can effect a completely different part of the building far from the point of origin. It's not about being just where the actual flames were, it's where the secondary damage travels to. Smoke and soot can spread through all areas of your home and business, impacting areas that were nowhere near the initial fire and causing smoke related damage to penetrate the structure and the contents. However, with our extensive cleaning techniques and procedures that SERVPRO utilizes, we can purify the air and remove odors from your contents non porous contents, keepsakes, etc.

We Have a Rapid Response 

When a catastrophic fire event strikes, the last thing you want is to wait on a restoration company’s business hours to respond to your needs. That is why we are here 24/7 and always dispatch a team to you as quickly as possible, so we can get the restoration started right away once we arrive.

We are a Full Service Restoration Provider

After a fire, cleaning up the damage is one thing, but restoring your home to its preloss condition is another. We can take care of all aspects of the restoration process including all phases of reconstruction. Whatever is needed we can provide it. One call to us and we handle all the required services to put your home or business back together.

Call us at 636-456-3422 for all your restoration and reconstruction needs.

Storms occur in every month of the year

12/15/2021 (Permalink)

When it comes to storms that occur in Lincoln, Warren, Montgomery, or Gasconade Counties, SERVPRO of Lincoln & Warren Counties is “Faster to any size disaster,” and due to the speed we get onsite can provide many benefits for homeowners and business owners with water soaked storm damage. When a roof has been breached from wind and rain, a sewer drain has backed up and overflowed into a finished basement, or water intrusion has entered the home or business from malfunctioning gutters, your home and business need to have that excess water removed as quickly as possible.

Homes and businesses in our 4 county area that have excessive water damage from disasters brought on by storms need an industry leader in restoration when water removal services are needed immediately as the first step in restoring your property. Pumping out any water that is visible upon our arrival helps us gain a better visual so we can more easily assess the extent of the overall damage and put together a plan of attack to restore the damage.

Larger amounts of porous materials require more aggressive drying methods than materials that are less porous. Our experience benefits homeowners and businesses in all sorts of disasters by giving us insights into how best to proceed in almost any type of situation imaginable, not only in storm events but overflowing toilets and tubs, exploding water heaters, burst pipes, and flooding from natural sources are only a few of those catastrophes.

Removing water starts the mitigation process. Moisture can find its way into every part of your home or business and creates enormous problems later unless it is captured and removed. Dehumidifiers and air movers can work wonders when used together. Moisture meters provide us with initial readings of wet areas in your home or business that are compared to later readings, showing us our progress in the drying process.

When dry, remaining problems can still exist, such as unusual odors. This is because odors are caused by particles, that although tiny, produce smells when they have been disturbed. We can rectify this problem with odor control methods such as ozoning and the use of deodorants.

Because floors are always saturated in a situation where standing water exists, we take great care in ensuring that these surfaces are completely dry. This prevents warping of wooden floors and sub-flooring. Otherwise, walking in your home or business may soon become hazardous for your family and guests.

We can begin water removal efforts so that your home or business is once again as it should be, perfectly dry and back to its preloss condition. Storms and/or water damage can occur at all hours of the day and night, and because of this, we are available 24/7 to take your call. 

Pay attention to your appliances!

12/15/2021 (Permalink)

Many household appliances utilize water to operate. Dishwashers, refrigerator ice machines and washing machines just to name a few can wreck havoc if not examined and serviced on a regular basis. Let's discuss refrigerators as an example since this appliance runs continually 24/7, 365 days a year. It can start leaking at the most inconvenient time, resulting in water damage throughout your kitchen. It is important to remain mindful of situations that can cause your refrigerator to leak and catch water damage as soon as it forms.

Most Water Damage Begins Unnoticed behind the appliance.

When you are around your refrigerator, you are probably not looking for leaks. Refrigerator leaks tend to start small and gradually grow to become a bigger problem. You might experience a leak coming from the ice maker, a leaky hose, or the water hookup. 

Generally, any leaks coming from an ice maker are the result of built-up condensation and/or a faulty hookup. This can block the draining system and end up leaking through the inside of your fridge and the seals. In addition, a leaky hose can be the result of having the refrigerator pushed up too close against the wall, bending the hose and causing a break and subsequent leak. When connecting water lines to your refrigerator, make sure not to push it as far back as possible to avoid damaging the hose or line. The water hookup can sometimes spring a leak or may drip, which can go unseen for months and eventually cause  major problems including a very nasty mold situation.

Overtime, water leaks can lead to  very costly repairs. Depending on the type of leak, you can experience rotting floorboards, mold build up, or a flooded basement. A strong indicator of water damage is wood flooring that separates and warps, or tiles that become loose. It is important to repair or replace the floor quickly to prevent mold from growing in the area.

What if you have roof damage?

12/15/2021 (Permalink)

Roof damage to your home or business can be caused by a storm, fire, or other emergency. Damage needs to be addressed immediately to help avoid further harm by the elements or intruders. Our professional crews use roof tarping and board-up techniques to help keep your home or business secure while the roof is inspected and repaired.

Tips for the Aftermath of Roof Damage:

 What to do:

  • Vacate the premises in the event of major roof damage – Safety should be your primary concern!
  • Avoid electrical hazards. Stay away from electrical lines that may have fallen.
  • Initial roof assessment should be done from the ground as damage is not always visible.
  • Contact the utility company to ensure lines are de-energized.
  • If you suspect damage to your shingles or structure, contact SERVPRO immediately.

What not to do:

  • Don’t enter rooms where overhead damage may be a safety hazard.
  • Don’t attempt to install a tarp during a storm.
  • Don’t climb on roof. Roof may have unseen structural damage.
  • Don’t walk on tarped surfaces.
  • Don’t climb on roofs that may be wet or icy.
  • Do not use a metal ladder near power lines or in close proximity to energized electrical equipment.
  • Don’t attempt to remove debris from roof.

Pipes freezing and bursting during falling temperatures

12/14/2021 (Permalink)

  • Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is freezing temperatures, damaging winds, sleet or snow, all can cause serious property damage. While you can’t control the weather, you can take the steps to be prepared, and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions before winter weather hits (again…)

  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. ( Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinets doors open allowing warm air inside o circulate around the pipes. If the building has outdoor faucet, consider shutting the water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing the pipe.)

Are you ready for the new year?

12/9/2021 (Permalink)

With each new year, may people resolve to better themselves or so me part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO Emergency Ready Profile, ERP will ensure you are 'Ready for whatever happens" in 2022. 

In the event of an emergency the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut off valve locations and priority areas. The ERP also establishes SERVPRO of Lincoln and Warren Counties as your disaster mitigation and restoration provider, giving you access to many years of experience and a System more than 1700 Franchises strong. The ERP is a no-cost assessment; and all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips. 

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get your back in the building following a disaster. Don't wait until disaster strikes-Resolve to be READY. Call SERVPRO of Lincoln and Warren Counties to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2022. 

Advantages of the SERVPRO Emergency READY Profile:
-A no-cost assessment of your facility

-A concise profile document containing only the critical information needed in the event of an emergency

-A guide to help you get back into your building following a disaster

-Established your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider

-Identification of the line of command for authorizing work to begin

-Provides facility details such as shut-off valve locations, priority areas and priority contact information. 

No disaster too big

12/6/2021 (Permalink)

SERVPRO knows that no matter what size the disaster is the issue at hand needs to be taken care of, and fast! We can handle any size disaster to get your home or large facility back and running after any kind of disaster. 

When a large disaster strikes, we at SERVPRO of Lincoln & Warren Counties partner with one of SERVPRO's Disaster Recovery Teams. That allows us to have the resources we need to be "Ready for Whatever Happens ." With a network of nearly 1800 franchises, and Disaster Recovery Teams the SERVPRO system strives to be faster to any disaster. Strategically located throughout the United States, SERVPRO's Disaster Recovery Teams are ready to assist us in handling the largest storms and highest flood waters. Providing experience, additional manpower, equipment and other resources. SERVPRO's Disaster Recovery Teams have responded to hundreds of disaster events. In the aftermath of a disaster, there is only one objective, to help make it like it "Like it never even happened," as quickly as possible

Be Prepared

12/6/2021 (Permalink)

SERVPRO of Lincoln & Warren Counties can assist you with whatever happens and can also assist you with being prepared.

Preparation is key to making it through any size disaster and having an "Emergency Ready Profile" in place will help minimize the amount of time your business is inactive and can also minimize the extent of the total damages. Our main goal is to get your business back in operation as quickly as possible. Don’t wait until disaster strikes. Call us today to establish an Emergency Ready Profile for your property and be ready for whatever happens. 

Build an Emergency Kit:

  • Water (One gallon per person per day)
  • Food (Non perishable, 3-day supply)
  • Manual can opener
  • battery operated radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Wrench or pliers to turn off utilities 
  • Hygiene items
  • Important documents, copies of insurance policies identification cards and bank account information
  • Cash
  • Fire Extinguisher
  • Matches in waterproof container 

Are you Ready for the Cold?

12/6/2021 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleep or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared, and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

1.     Check your property for downed tree limbs and branches. Weather, such as heavy wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

2.     Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from the home or business. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect that can lead to roof damage and interior water problems.

3.     Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

4.     Inspect property especially walkways and parking lots for proper drainage to alleviate flood hazard potential.

5.     Inspect all handrails, stairwells and entryways to address and correct potentially slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

6.     Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outside faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 

We are ready when disaster strikes.

12/3/2021 (Permalink)

When we get called out to a water damage job we never know exactly what we will encounter. There are a few things we run into that complicate the process. That can be something like limited power available for our use with our drying equipment. When that happens sometimes we can use our power box that plugs into the customers 220v dryer outlet and gives us additional power to use. If that's not available we can use a generator. If the job is to far out that can be logistically not productive to make trips to keep the generator fueled up and monitored. So sometimes it extends the dry time because we are using less equipment. It could also be multilayered floors. We have been to jobs were there were 5 layers of different materials on the floor. When that is the case it usually requires additional demolition. When all those layers get wet it usually has to be opened up to get it to dry. Which of course adds to the total cost of the job with the reconstruction that will be needed.

Whatever unique circumstance we find our team will do whatever it takes to get it dry and put back together as soon as possible 

Stay Safe When Heating Your Home

12/1/2021 (Permalink)

The winter season is in full swing! The days are shorter and temperatures are lower. Here in Missouri the winter weather will affect what we do to keep our homes and work places comfortable. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. According to the National Fire Protection Association, heating equipment is responsible for an estimated $893 million in property damage annually. Heating is the second leading cause of residential fire deaths, making it important to review ways to help reduce the risk of a heating-related fire. 

-Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove or portable space heater. Have a three foot "Kid-free zone" around open fires and space heaters. 

-Remember to turn portable heaters off when leaving the room or going to bed. 

-Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 

-Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home. 

-Have heating equipment and chimneys cleaned and inspected every year by a qualified professional. 

-Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions. 

-Test smoke alarms monthly. 

Fall Fire Safety

12/1/2021 (Permalink)

Autumn is the favorite time of year for many people- the temperatures are cooler, the scenery is beautiful and colorful, and there are plenty of events and activities to keep us all busy. But, there are also some unique fire hazards, and it is to your advantage to plan ahead to ensure your fall season is safe and fire-free.  Keep these tips in mind:  be careful where you put your fall decorations, many are highly flammable so don't place them near open flames or heat sources; don't block escape routes with decorations; teach children to stay away from open flames; avoid billowing fabric when choosing Halloween costumes; try to use a flashlight or battery-operated candle in jack-o-lanterns, and use extreme caution if using a real candle. Furthermore, be aware of the dangers of an excess of carbon monoxide. CO poisoning can occur from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in enclosed spaces. Be sure that you have fuel-burning appliances inspected every year, that your fireplace and fuel-burning equipment is properly vented, and only use BBQ grills outside.

Fire damage repair

12/1/2021 (Permalink)

Heavily soot damaged wood trunk before and after restoration

When your home fills up with smoke and your family sees their belongings immersed in smoke and soot damage, it is hard to imagine that these items could ever look like they once did. However many times your furniture and valued family heirlooms  can be restored as good as new with our SERVPRO deep cleaning process. We can transform items that were once blackened with thick soot back to its original condition. We take pride in treating your valued items as if they were our own. With attention to detail and great care we transform your items back to there original condition. Many times we have transported your belongings to our cleaning and storage facility where they get cleaned and storage facility until your home has been repaired and is ready for their return. Then everything is wrapped and padded for the return trip and placement in your restored home.

When water damage strikes

12/1/2021 (Permalink)

Do you know what to do when water damage strikes your residential or commercial property? SERVPRO of Lincoln & Warren Counties does! We are Here to Help you and your family in your time of need.

Did you know the first 24 hours following a water loss are the most important in preventing secondary or permanent damage? It’s true! Here at SERVPRO of Lincoln & Warren Counties, we stand behind our 1-4-8 philosophy. 

One hour

Within one hour from notice of loss, one of our team members will contact you to arrange for service. You’ll know help is on the way!

Four hours

Within four hours of loss notification, one of our professionals will be on-site to start mitigation services. The key to reducing damage and saving money is responding quickly to your damage.

Eight hours 

Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager.

It’s critical you know what to do if -- or when -- water damage strikes. We’ll provide you with three tips. 

Tips: 

  1. Shut off the water source, if possible, or contact a qualified professional to stop the water source.
  2. Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  3. Do not enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards.

Immediate action needs to be taken if you’re experiencing a water or storm event. Fast response time is vital to help prevent further damage. The heroes here at SERVPRO of Lincoln & Warren Counties are Ready for Whatever Happens.

When water damage strikes your home or business, contact the leader in the cleanup and restoration industry: SERVPRO of Lincoln & Warren Counties. We’re Here to Help you 24/7, 365 for all your emergency service needs. Just call 636-456-3422.

Smoke detectors work

12/1/2021 (Permalink)

Smoke detectors play a vital role in saving lives, and can help reduce the fire damage to your home by reducing the reaction time of the fire department. 

The National Fire Protection Association recommends smoke alarms be install in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detectors requirements are met. 

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or client to escape quickly and safely in an emergency situation. 

Review the following tips regarding smoke detector installation and maintenance. 

-Install smoke alarms on every level of the home including the basement. 

- Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance. 

-Test smoke alarms at least once a month using a test button. 

-Replace batteries in all smoke alarms at least once a year. If an alarm "chirps" the battery is low and should be replaced right away. 

-Replace all smoke alarms when they are 10 years old. 

Are You Ready for Whatever Happens?

12/1/2021 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared, and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

1.     Check your property for downed tree limbs and branches. Weather, such as heavy wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

2.     Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from the home or business. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect that can lead to roof damage and interior water problems.

3.     Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

4.     Inspect property especially walkways and parking lots for proper drainage to alleviate flood hazard potential.

5.     Inspect all handrails, stairwells and entryways to address and correct potentially slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

6.     Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outside faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 

Stay Safe This Christmas

11/19/2021 (Permalink)

For many families, lights and Christmas trees are an essential part of the holidays, but they can also cause dangerous fires. A dried-out tree, an unattended candle, or a frayed wire can spark a blaze, resulting in considerable fire damage restoration bills and serious injuries. Below are a few ways to keep your family safe this holiday season.

How to Avoid Fires During the Holidays

1. Service Your Furnace

While your furnace sits unused through most of the year, dust accumulates on the burners and coils, increasing the risk of a fire. Before you start running the heater full-time, have a professional examine the system, clean the components, and make any necessary repairs to keep your system safe.

2. Be Careful With Holiday Lights

Many fire damage restoration projects start because the homeowner plugged too many strands of lights together, overloading the outlet. Before plugging in your holiday lights, be sure the outlet can handle the voltage, and always turn them when you go to bed.

3. Water the Tree

Every year, fire departments across the country respond to hundreds of fires caused by Christmas trees, which can ignite in a matter of minutes. Keeping your tree watered throughout the season will make it less flammable, potentially preventing a life-threatening fire.

4. Stay With Cooking Food

Many holiday fires also start in the kitchen, so be especially careful when preparing meals. Don’t leave cooking food unattended on the stove or in the oven, and keep small children out of the area when you’re working.

If your home has a fire this holiday season, trust the experts at SERVPRO of Lincoln & Warren Counties to restore your house and possessions. Their fire damage restoration professionals use the most advanced equipment on the market and apply proven techniques to eliminate all traces of the unfortunate incident. Visit their website for more on their fire damage restoration services, get more tips and updates on Facebook, or call (636) 456-3422 for prompt, effective service.

We are Ready To Help with your water damage.

2/3/2021 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, we will be on-site to help ensure a water damage is handled by completing our extensive service plan. SERVPRO will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. SERVPRO will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step. MONITORING To help ensure your home or business and belongings are dried to appropriate industry standards. SERVPRO will monitor the drying process. The updates will be consistently communicated to you. SERVPRO will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss condition.

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.
  • Always avoid electrical shock hazards. Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Have you made a resolution?

2/2/2021 (Permalink)

With each new year, may people resolve to better themselves or some part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO Emergency Ready Profile, ERP will ensure you are 'Ready for Whatever Happens" in 2021. 

In the event of an emergency the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut off valve locations and priority areas. The ERP also establishes SERVPRO of Lincoln and Warren Counties as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a System more than 1800 Franchises strong. The ERP is a no-cost assessment; and all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips. 

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get your back in the building following a disaster. Don't wait until disaster strikes-Resolve to be READY. Call SERVPRO of Lincoln and Warren Counties to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2021. 

Advantages of the SERVPRO Emergency READY Profile:
-A no-cost assessment of your facility

-A concise profile document containing only the critical information needed in the event of an emergency

-A guide to help you get back into your building following a disaster

-Establishe SERVPRO of Lincoln & Warren Counyies as your disaster mitigation and restoration provider

-Identification of the line of command for authorizing work to begin

-Provides facility details such as shut-off valve locations, priority areas and priority contact information. 

Flooding that comes with spring is right around the corner

2/2/2021 (Permalink)

Floods are one of the most common and widespread natural disaster in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert--there is always potential for flood damage. Fema.gov reports that in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven't experienced a flood in the past does not mean you wont in the future. In fact, nearly 20% of all flood insurance claims come from moderate to low risk areas, and even just one inch of flood damage in an average home can cost tens of thousands of dollars. According to the American Red Cross, floods cause more damage in the U.S. every year than any other weather related disaster. For more information you can visit www.fema.gov

Are you ready for the COLD?

1/28/2021 (Permalink)

  • Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is freezing temperatures, damaging winds,sleet or snow, all can cause serious property damage. While you can’t control the weather, you can take the steps to be prepared, and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions before winter weather hits (again…)

  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. ( Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinets doors open allowing warm air inside to circulate around the pipes. If the building has outdoor faucet, consider shutting the water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing the pipe.)

    If you have a leak from a frozen pipe we are ready to help.  

What will you do when disaster strikes your business?

1/28/2021 (Permalink)

As many as 50% of businesses close down following a disaster. According to the latest research, of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready For Whatever Happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be as well. By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage will affect your business. 

 This is a no cost assessment of your facility. It will include a concise profile document that contains only the critical information needed in the event of an emergency such as, Shut off valves, Emergency Exits and more--All with pictures of each area so quick action can be taken if need be. This profile will also contain a guide to help you get back into your building following a disaster. It will establish our team as your disaster mitigation and restoration provider. This profile will also identify a line of command for authorizing work to begin.  

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for Whatever Happens" 

Smoke Detectors Save Lives

1/28/2021 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury by half. 

The National Fire Protection Association recommends smoke alarms be install in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detectors requirements are met. 

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or client to escape quickly and safely in an emergency situation. 

Review the following tips regarding smoke detector installation and maintenance. 

-Install smoke alarms on every level of the home including the basement. 

- Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance. 

-Test smoke alarms at least once a month using a test button. 

-Replace batteries in all smoke alarms at least once a year. If an alarm "chirps" the battery is low and should be replaced right away. 

-Replace all smoke alarms when they are 10 years old. 

Its the water you don't see.

1/28/2021 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. We can answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by our franchise.

-Moisture sensors are used to detect moisture in carpets, baseboards and walls.

-Moisture meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings allowing us to monitor the drying process.

-Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. 

Fast and Ready

1/28/2021 (Permalink)

The first 48 hours after a disaster to your business can make the difference between restoring versus replacing damaged property and personal belongings. Rapid response and timely mitigation can help prevent any type of loss from creating long term problems. Our SERVPRO team of professionals understand returning your business to normal is a primary concern. Our Response Teams are trained in caring for both you and your property. By responding quickly with a full line of cleanup and restoration services, our team can help you get your business back up and running quickly and help protect your property and belongings. 

If your home or business suffers a disaster, contact us today to get things under control. When a fire or water damage takes control of your life, SERVPRO will help you take it back.

What type of water?

1/28/2021 (Permalink)

When your home or business suffers a water damage event, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three Categories of water. Category 1 or clean water is water from a broken pipe, or  other drinkable water source; Category 2 or grey water is water that is significantly contaminated. Category 2 water would be from a washing machine or dishwasher overflow. A toilet overflow can be  category 2 or 3 depending on what is in the bowl when it overflows. Category 3 or black water is grossly contaminated and is typically caused by a sewage backup, or flood water. Category 3 water should always be handled by trained professionals. As you can see not all water is the same, and the process for cleaning it up will differ depending on the category of water you are dealing with. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. 

Damage from Clean Water: 

-Shut off the water source if possible or contact a qualified professional to do so. 

-Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 

-Remove as much excess water from wood furniture after removing lamps and tabletop items. 

-Remove and prop up wet upholstery cushions to allow more even drying. 

-Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place. 

-Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining. Do not use your household vacuum cleaner to remove water as there is potential for electric shock or causing damage to the vacuum cleaner. 

-Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water. 

Damage from Contaminated Water: 

-Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items. 

-Do not walk through contaminated areas, as you could spread damage to unaffected areas. 

-Do not turn on the HVAC system if there is a possibility of spreading contaminated air. 

-Do not use household fans to dry the structure; airflow could spread contaminants. 

-Discard any food and or products for personal hygiene and cleanliness if exposed to the contaminated areas. 

When you have water damage don't' leave your property to chance. CALL SERVPRO of Lincoln & Warren Counties. We are READY FOR WHATEVER HAPPENS! 

Commercial Building Restoration Services

1/25/2021 (Permalink)

When it comes to commercial and residential restoration services, SERVPRO is a leader in the industry. We at SERVPRO of Lincoln & Warren Counties are available 24 hours a day and seven days a week, to respond quickly to your business’s fire, water, and mold damage emergencies. If you are in Lincoln, Warren, Montgomery and Gasconade counties we are ready for what ever happens. No commercial project is too big. We have access to the resources of a nationwide network of 1,700 Franchises, which consists of large loss specialists. Our team can provide the man power, equipment and expertise needed for any type and size of damage that is affecting your home or business. We can also provide your business with an Emergency Ready Plan that will help you be proactive and prepared when something happens.

Severe Weather Safety Tips

5/11/2020 (Permalink)

Your insureds are your number one priority. And, as their agent, you do everything in your power to help ensure they are properly covered. With storm season upon us (March through June), it’s a good opportunity for you to review their policies and reinforce how essential it is to be properly covered. It’s good to be equipped with severe weather safety tips. Should severe weather strike your home or business, the heroes at SERVPRO® of Lincoln & Warren Counties can be there to make the damage “Like it never even happened.” But it’s vitally important to know what steps to take to help keep you, your customers and their homes safe. As a result, it may help reduce your number of claims. 

According to noaa.org, severe weather can happen anywhere and at any time. Each year, Americans cope with an average of the following intense storms*:

◊ 10,000 severe thunderstorms

◊ 5,000 floods or flash floods

◊ 1,300 tornadoes

◊ 2 landfalling deadly hurricanes

According to noaa.org, approximately 98% of all presidentially declared disasters are weather-related resulting in around 650 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action, and being an example are just a few steps you can take to be better prepared to save your life and assist in saving the lives of others.

Here are some simple yet helpful tips to follow:

Know your risk

The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather can impact you, your business, and your family. Check the weather forecast regularly, obtain a NOAA Weather Radio, and learn about Wireless Emergency Alerts in your area. Severe weather comes in many forms, and your shelter plan should include all types of local hazard scenarios.

Take action

Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.

Be an example

Once you have taken action to prepare for severe weather, share your story on social media. Your preparedness efforts may inspire others to do the same.

Not only is it a good idea for you to be prepared, but it’s also a good idea for your business to be prepared. And we have the ideal solution: an Emergency Ready Profile (ERP). SERVPRO® of Lincoln & Warren Counties is your exclusive ERP partner. Having one in place at your facility can help minimize business interruption in the event of a disaster. Furthermore, here are three additional benefits:

  1. Helps ensure you’re “Ready for whatever happens.” 
  2. Helps save time and money. 
  3. It’s FREE.

Just contact our marketing team, and we can implement yours!  


We hope you found these severe weather safety tips to be beneficial. If severe weather causes water damage and/or storm damage to your home or business, the heroes here at SERVPRO® of Lincoln & Warren Counties can help make the damage “Like it never even happened.” Our team is always “Ready for whatever happens!” We’re available 24/7, 365 days of the year for all your emergency needs. Just call 636-456-3422.

Are you flood ready

5/11/2020 (Permalink)

Floods are one of the most common and widespread natural disasters in the United States. Whether your home or business is near a coastline, along city streets, in the mountains, near a river or even in the desert, there is always potential for flood damage. So, it’s important that you be flood smart. If there’s storm or flood damage at your residential or commercial property, SERVPRO® of Lincoln & Warren Counties is Ready for Whatever Happens

Floodsmart.gov reports, in the last five years, all 50 states have experienced floods or flash floods. According to the American Red Cross (ARC), floods cause more damage in the U.S. every year than any other weather-related disaster. The ARC offers the following three flood safety tips. 

  • Stay away from floodwaters. If you approach a flowing stream where water is above your ankles, stop, turn around and go another way. Six inches of swiftly moving water can sweep you off of your feet.
  • If you approach a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of the car quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  • Keep children out of the water. They are curious and often lack judgment about running water or contaminated water. 

Remember to always be flood smart. If a flood strikes your home or business, contact your local SERVPRO® of Lincoln & Warren Counties. Even minor floods have the potential to cause major damage to a structure when not treated quickly and properly, and the cleanup is often an overwhelming task. Our heroes are prepared to handle any size disaster. When flooding or storm damage takes control of your life, we help you take it back. Call us anytime: 636-456-3422. 

SERVPRO is Here to Help during your time of need

5/8/2020 (Permalink)

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Lincoln & Warren Counties 636-456-3422

Have a Safe Christmas

12/4/2019 (Permalink)

For many families, lights and Christmas trees are an essential part of the holidays, but they can also cause dangerous fires. A dried-out tree, an unattended candle, or a frayed wire can spark a blaze, resulting in considerable fire damage restoration bills and serious injuries. Below are a few ways to keep your family safe this holiday season.

How to Avoid Fires During the Holidays

1. Service Your Furnace

While your furnace sits unused through most of the year, dust accumulates on the burners and coils, increasing the risk of a fire. Before you start running the heater full-time, have a professional examine the system, clean the components, and make any necessary repairs to keep your system safe.

2. Be Careful With Holiday Lights

Many fire damage restoration projects start because the homeowner plugged too many strands of lights together, overloading the outlet. Before plugging in your holiday lights, be sure the outlet can handle the voltage, and always turn them when you go to bed.

3. Water the Tree

Every year, fire departments across the country respond to hundreds of fires caused by Christmas trees, which can ignite in a matter of minutes. Keeping your tree watered throughout the season will make it less flammable, potentially preventing a life-threatening fire.

4. Stay With Cooking Food

Many holiday fires also start in the kitchen, so be especially careful when preparing meals. Don’t leave cooking food unattended on the stove or in the oven, and keep small children out of the area when you’re working.

If your home has a fire this holiday season, trust the experts at SERVPRO of Lincoln & Warren Counties to restore your house and possessions. Their fire damage restoration professionals use the most advanced equipment on the market and apply proven techniques to eliminate all traces of the unfortunate incident. Visit their website for more on their fire damage restoration services, get more tips and updates on Facebook, or call (636) 456-3422 for prompt, effective service.

Your Fire Damage Restoration Company

11/26/2019 (Permalink)

Fire damage to home in Lincoln county. We can help if this happens to you.

There’s a fire at your home or business. You realize everything you’ve worked so hard for, everything you’ve saved for, everything you’ve built there may be damaged. You’re overwhelmed and trying to process everything. It leaves you contemplating your next action step. Who do you call? You call SERVPRO® of Lincoln & Warren Counties. We are Here to Help you and your family throughout the entire journey. We are your professional and experienced fire restoration company. This is what we do. We help put lives back together.

Whether you have residential fire damage or commercial fire damage, you need a company that will be able to respond quickly. And the team at SERVPRO® of Lincoln & Warren Counties do just that -- and more. With this type of damage, quick response time is vital. You can have confidence knowing that we have the capacity to handle any size job -- residential or commercial. We are faster to any size disaster.  

Commercial restoration presents unique challenges, but the team at SERVPRO® of Lincoln & Warren Counties know how to effectively and efficiently tackle it. We have proven processes in place. We have the training, experience, and equipment to handle large commercial fire damage emergencies. Whether your fire emergency occurs in a restaurant, motel, or office building, we will respond quickly to mitigate the damage and manage the restoration project through to its completion.

We understand emergencies do not occur at regular business hours. That’s why we are available to respond 24/7 for those emergencies that may happen at 3:07 a.m. or noon or, perhaps, while you’re on vacation. We are here for you.   

SERVPRO® of Lincoln & Warren Counties is your local fire restoration company. We can restore your home or business to pre-fire condition. If you find yourself in need of fire mitigation and restoration services we are here to help. Simply call us at 636-456-3422

Up to the Challenge

11/25/2019 (Permalink)

When we get called out to a water damage job we never know exactly what we will encounter. There are a few things we run into that complicate the process. That can be something like limited power available for our use with our drying equipment. When that happens sometimes we can use our power box that plugs into the customers 220v dryer outlet and gives us additional power to use. If that's not available we can use a generator. If the job is to far out that can be logistically not productive to make trips to keep the generator fueled up and monitored. So sometimes it extends the dry time because we are using less equipment. It could also be multilayered floors. We have been to jobs were there were 5 layers of different materials on the floor. When that is the case it usually requires additional demolition. When all those layers get wet it usually has to be opened up to get it to dry. Which of course adds to the total cost of the job with the reconstruction that will be needed.

Whatever unique circumstance we find our team will do whatever it takes to get it dry and put back together as soon as possible 

Resources to Handle Storm Damage Situations

11/25/2019 (Permalink)

When Storms or Floods hit Lincoln, Warren, Montgomery, or Gasconade Counties SERVPRO of Lincoln & Warren Counties is Ready For What Ever Happens!

SERVPRO of Lincoln & Warren Counties specializes in storm and flood damage restoration. Our team is highly trained, and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage, and reduces the restoration cost.

When storms hit anywhere in our 4 county area, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Our Team is Ready for What Ever Happens. Give us a call at (636)-456-3422

Stay Safe on Thanksgiving

11/25/2019 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for cooking-related fires. Review the following safety tips to help ensure you can enjoy a safe holiday.

--Never leave cooking food unattended–stay in the kitchen when frying, grilling or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.

--Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stove or oven is on.

--Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.

--Keep anything flammable–pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from the stove, oven or any other appliance in the kitchen that generates heat.

--Do not wear loose clothing or dangling sleeves while cooking. n Clean cooking surfaces on a regular basis to prevent grease buildup. 

--If using the deep frying method of cooking your turkey be sure to do this outside, not in your garage, and away from anything that could catch fire. Be very sure your turkey is fully thawed before placing it into the hot oil.

--Purchase a fire extinguisher to keep in the kitchen. Contact the local fire department for training on the proper use of extinguishers.

--Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.

--Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas and inside and outside bedrooms. Use the test button to check it each month. Replace all batteries at least once a year. SERVPRO of Lincoln and Warren Counties wishes you a happy and safe holiday!

Why SERVPRO of Lincoln & Warren Counties? Experience.

11/22/2019 (Permalink)

Why SERVPRO of Lincoln & Warren Counties? Experience. Our qualified team is here for your home or business.

Why SERVPRO of Lincoln & Warren  Counties? Experience in fire damage. Experience in water damage. Experience in mold remediation. Experience in storm damage. Experience in commercial services. Experience in professionalism. Experience in being helpful. Experience in problem-solving. Experience in being efficient. Experience in being effective. Experience in customer service. Experience in creating happy customers.

With many years of combined experience -- and counting -- in the Fire & Water - Cleanup & Restoration industry, if you have fire or water damage at your home or business, you’ll want a company you can trust and one with a major component: experience. You want a company with credibility, history, a solid reputation and qualified experts. And that’s SERVPRO of Lincoln & Warren Counties.

Experience in Fire Damage & Restoration

SERVPRO of Lincoln & Warren Counties has experience in fire damage and restoration. We have the specific damage restoration training, personnel, and equipment and can quickly restore your home or business to pre-fire condition. In addition to fire, smoke, and soot damage, your residential or commercial property may also suffer from water damage as a result of the firefighting efforts. And we’re well-equipped to handle that, too.

Experience in Water Damage & Restoration

SERVPRO of Lincoln & Warren Counties has experience in water damage restoration. When your home or business has water damage from flooding or leaks, you need the company that can respond immediately and has the expertise and equipment to properly restore your property. SERVPRO of Lincoln & Warren Counties uses advanced water damage inspection and extraction equipment to help us find the moisture and to remove it as quickly as possible. Our highly trained team will monitor and document the drying process so that you know your property is back to normal.

Experience in Mold Remediation & Restoration

SERVPRO of Lincoln & Warren Counties has experience in mold remediation and restoration. When a home or business suffers a water damage event, a mold infestation can quickly arise and begin to spread in 48-72 hours. Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your residential property or business has a mold problem, SERVPRO of Lincoln & Warren Counties can inspect, assess and remediate your property.

Experience in Storm Damage & Restoration

SERVPRO of Lincoln & Warren Counties has experience in storm damage restoration. Storm and flood damage require specialized restoration techniques and equipment. When a storm hits your Lincoln, Warren, Montgomery, or Gasconade County, home or business, you need the company with storm damage experience and expertise. SERVPRO of Lincoln & Warren Counties can respond immediately to storm and flooding conditions.

Experience in Commercial Services

Our team of highly trained restoration specialists has experience in commercial services. Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Lincoln & Warren Counties has the resources and expertise to give you excellent results while minimizing the disruption to your clients.

We can help make it “Like it never even happened,” for any of the following:

  • Office Buildings
  • Apartment Buildings
  • Restaurants
  • Hotel/Motels
  • Retail Stores
  • Large Retail/Big-Box Stores
  • Manufacturing & Industrial
  • Government/Military

Experienced Team

Our team  has a high degree of professionalism. No matter where you may encounter our staff, we represent the company with the utmost respect. We understand the importance of being professional in all settings. We are extremely helpful to our customers. In fact, being helpful is one word that many of our happy customers expressed in our Certificate of Satisfaction (COS). We are there to help you, to serve you. And when there is a problem with fire damage, water damage, mold damage, storm damage at your home or business, our team knows how to effectively and efficiently resolve that problem. We know how to make it “Like it never even happened.”  One of the many things we pride ourselves on is customer satisfaction. We always put our customers first, make them our #1 priority. We are advocates in creating happy customers. To create happy customers is a mantra we firmly stand behind 100%. That’s part of our mission, part of our goal every day.   

Our team is our biggest asset. They come to the rescue when your residential or commercial property faces a fire damage or water damage. They even come to the rescue if your home or business needs mold remediation, carpet cleaning or any other general cleaning services. SERVPRO of Lincoln & Warren Counties’  is faster to any size disaster.

Fire damage, water damage, mold damage, storm damage, or any type of damage for that matter, at your home or business can be upsetting and destructive. It can leave you feeling stressed, confused, and vulnerable. When it does, you’ll need a caring expert with experience to guide you through this crisis. SERVPRO of Lincoln & Warren Counties will treat you with respect and empathy, and we’ll always treat your home, business and belongings with care. We’re with you throughout your entire journey. We help to make that unpleasant situation into a pleasant experience. Go with the company that has a diverse portfolio of experience. Experience the SERVPRO of Lincoln & Warren Counties’ way. Call us at 636-456-3422

We Can Help With Your Water Damage

11/22/2019 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, we will be on-site to help ensure a water damage is handled by completing our extensive service plan. SERVPRO will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. SERVPRO will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. We will explain the needed emergency services to you step-by-step. MONITORING To help ensure your home or business and belongings are dried to appropriate industry standards. SERVPRO will monitor the drying process. The updates will be consistently communicated to you. SERVPRO will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss condition.

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.
  • Always avoid electrical shock hazards. Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Frozen Pipe Awareness

11/22/2019 (Permalink)

This is what a pipe looks like after it has frozen and broken

The most common place we see frozen pipes occur is the outside faucet. These faucets are designed to drain which prevents them from freezing, however for them to drain properly the hose must be disconnected. If the hose is left attached the faucet will not drain which can cause it to freeze. If this occurs it will likely not leak until the faucet is turned on. Pay close attention to these faucets the first use after cold weather to make sure water is not leaking inside the house. The second most common place for pipes to freeze is where the pipes are running in the exterior wall of the home, particularly on the north and west sides, as those sides have less sun and more wind exposure. If you have pipes running in the exterior walls the best way to prevent them from freezing is to expose them to the heat from the interior of the home. Sometimes all it takes is leaving the cabinet or vanity doors open to allow heat to get into the cabinet. If you can't expose the pipes to the heat from the home you can let the faucet drip which will keep the water moving through the pipes making it less likely they will freeze. 

If you turn on a faucet and water does not come out you may have a frozen pipe. If this occurs turn off the water supply. These frozen pipes will not leak until the pipe thaws. When the pipes have thawed turn the water back on and check for leaks. If you can catch a broken pipe at this point you have greatly reduced the damage that the water would have caused. You may still have to open up a wall to repair the pipe but you have saved yourself from the hassle of mitigating the water damage.

Can You Get Out Fast Enough

11/21/2019 (Permalink)

Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out. In a matter of moments a small flame can become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26% of families have developed a fire escape plan. Once a plan is in place it is critical that everyone in the home understands the plan. The best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have working smoke detectors in place. There should be a smoke detector in each bedroom and at least 1 on each floor. Practice your escape plan keeping in mind where, in your home, fires would most likely occur.

The following are a few suggestions to help you develop an emergency escape plan. 

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily, and can provide exit to the ground.

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they have escaped. Make sure to mark the location of the planned meeting space on your map.

 Teach children how to escape on their own in case you cannot help them. Make special considerations for everyone in your home with special needs such as the elderly or disabled individuals.

Practice your fire escape plan during the day and when it is dark and the power is off.

Are You Ready For WINTER?

11/21/2019 (Permalink)

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.  Check your property for downed tree limbs and branches, and for branches that may be in danger of falling. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems.  Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.  Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Take steps to protect people from falling where water could be present. Protect water pipes from freezing by exposing them to heat or simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 

Your Commercial Restoration Company

11/19/2019 (Permalink)

This warehouse experienced a fire main break under the floor slab. Muddy water was everywhere throughout the warehouse and office.

SERVPRO of Lincoln & Warren Counties is your premier commercial restoration company in Lincoln, Warren, Montgomery, and Gasconade Counties. We are well-equipped to handle any fire or water damage that may hit your business.

When it comes to commercial water damage restoration, we handle that. When it comes to commercial fire damage restoration, we handle that. When it comes to commercial mold remediation, we handle that. When it comes to commercial storm damage events, we handle that. When it comes to commercial cleaning, we handle that. There is no job too large for our team.

Cleaning and restoring commercial properties require a unique blend of training, experience, and equipment. SERVPRO of Lincoln & Warren Counties has the resources and expertise to give you excellent results while minimizing the disruption to your clients. We can help make it “Like it never even happened.” And when we’re able to do that for our customers, help them get back to business, back to life, that creates happy customers, which is a #1 goal for us on a daily basis.  

SERVPRO of Lincoln & Warren Counties is a professional commercial restoration company that provides a myriad of restoration services. We have a team that is qualified and experienced. There's never a convenient time for fire or water damage to strike your business. Every hour spent cleaning up is one hour of lost revenue and productivity. When an emergency situation arises in your business, give us a call, and we'll be there fast with the help you need. For your commercial restoration needs, rely on the leader in the commercial restoration business. We’re just a phone call away: 636-456-3422.

Restoring Your Commercial Property After a Water Damage Event

11/19/2019 (Permalink)

Water damage occurred in a nursing facility. We were on site quickly and took care of the cleanup with little impact on the residents.

Commercial Water Damage Events Present Unique Challenges

Flooding and water damage events in your commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Restoring Commercial Properties Presents Unique Challenges

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Lincoln & Warren Counties

SERVPRO of Lincoln & Warren Counties specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge and has access to the resources needed to restore your property.

Stay Safe this Holiday Season

11/18/2019 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for cooking-related fires. Review the following safety tips to help ensure you can enjoy a safe holiday.

--Never leave cooking food unattended–stay in the kitchen when frying, grilling or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.

--Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stove or oven is on.

--Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.

--Keep anything flammable–pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from the stove, oven or any other appliance in the kitchen that generates heat.

--Do not wear loose clothing or dangling sleeves while cooking.  Clean cooking surfaces on a regular basis to prevent grease buildup. 

--Purchase a fire extinguisher to keep in the kitchen. Contact the local fire department for training on the proper use of extinguishers.

--Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.

--Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas and inside and outside bedrooms. Use the test button to check it each month. Replace all batteries at least once a year.

SERVPRO of Lincoln and Warren Counties is here to help should something happen and we wish you a happy and safe holiday!

Feeling Like Winter

11/18/2019 (Permalink)

Winter storms have already been in full swing for the season and it technically isn't even "Winter" until December 21st! Are you prepared for the months ahead? According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015. Even scarier? Fifty-three people died and three were injured due to extreme cold the same year. It is important to be aware of the effect extremely cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness. Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95°F, seek medical attention immediately. To avoid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.

While keeping warm in your home make sure that your furnace has been inspected and is operating properly. If you are heating with wood make sure your flue is clean to avoid a flue fire. Make sure you have smoke detectors and have changed the batteries.

Winter Weather Tips

11/13/2019 (Permalink)

During a cold spell this home in Lincoln County experienced some frozen pipes while the homeowner was away.

Don't we all wish winter just means snow days where we get to stay home and lounge all day in our pajamas, watch movies, and play in the snow?

Too bad that's not reality.

Winter storms can bring all sorts of issues for your home or business, so we have compiled some tips to counter those issues:

Tips for Preparing Your Home for Winter Weather

  • Keep cabinet doors open during cold spells. This allows warm air to circulate around pipes.
  • Keep a slow trickle of water flowing through faucets, especially if the pipes for faucets run through unheated or uninsulated areas of your home.
  • Consider shutting off outdoor faucets. Find the shut-off valve in the basement or crawl space and turn it to "off."
  • If you follow the previous step, then open the outdoor faucet to help ensure it drains completely and the inner valve is shut off.
  • Ensure gutters are clean and secure. Leaves and debris accumulate, causing a damming effect on gutters, which could lead to roof problems and water damage.

When winter weather strikes, SERVPRO of Lincoln & Warren Counties strikes back.

Your ERP Partner

11/13/2019 (Permalink)

Our SERVPRO ERP reaps many benefits for your business. Allow us to implement one at yours. Call 636-456-3422

As a business owner, you always strive to do everything in your will and power to protect your business, to protect your investment. We are “Here to Help” you do just that and more. SERVPRO® of Lincoln & Warren Counties will help keep your business safe with our easy and effective Emergency Ready Profile (ERP). We make it our business to help protect your business. Why SERVPRO®? Because we are your exclusive ERP partner. 

What is an Emergency Ready Profile, you ask? An ERP is a comprehensive document containing critical information regarding your business. This includes information such as emergency contacts, shut-off valve locations and priority areas. Learn how to keep your business safe with a SERVPRO® ERP.  

An ERP is a tool for property managers and owners -- both residential and commercial. It allows for the creation of an Emergency READY Profile. Knowing what to do and what to expect in advance is the key to timely mitigation. This can help minimize how water damage and fire damage can affect your home or business.

3 benefits of an Emergency Ready Profile: 

  1. Helps ensure you’re “Ready for whatever happens.” 
  2. Helps minimize business interruption by having an immediate plan of action in place for your facility. 
  3. Helps save time and money. 

Our team here at SERVPRO® of Lincoln & Warren Counties encourage you to always be prepared, always be “Ready for whatever happens,” and you can achieve that with our ERP. When we implement an Emergency Ready Profile at your commercial property, we analyze your blueprints and do a thorough walk-through to help ensure we cover all basis. We tag each system of your business so you can easily identify where they are if an emergency arises. Throughout the ERP process, we capture photos and document all pertinent information about your business and personally deliver it to you. 

Our mobile-friendly FREE app allows you to see all critical information in one central location. And you can access it with just the touch of a button. Take that very important step and go to your App Store to get our app now. It’s completely FREE. By doing so, you’re already taking those necessary steps to protecting your investment.


When it comes to protecting your business, count on the company that has experience in doing so. Count on the company that’s your exclusive ERP partner -- SERVPRO® of Lincoln & Warren Counties. Our marketing team will be happy to implement your ERP -- for FREE. Contact us online, or give us a call today: 636-456-3422.

Why SERVPRO? Because we are your local mold mitigation specialists

11/13/2019 (Permalink)

This is one of the most common mold issues we see. Mold growing on the floor structure.

Why SERVPRO of Lincoln & Warren Counties? Because we’re your local mold remediation and restoration specialists. When your home or business encounters mold, it’s vital to act fast and get mold remediation and restoration specialists there as quickly as possible. And SERVPRO of Lincoln & Warren Counties is faster to any size disaster.

Did you know mold can begin to grow and start to spread throughout your home in as little as 48-72 hours? It’s true. Mold can be a serious problem at your home or business, so it’s vital that you understand mold and the affects it has on your home, business and the people that live and work there.

Microscopic mold spores exist almost everywhere, outdoors and indoors, making it impossible to remove all mold from a home or business.  Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

Because mold can produce allergens and irritants, you will want a professional who has training and experience to properly resolve the mold infestation. If you suspect that your Lincoln, Warren, Montgomery, or Gasconade County, home or business has a mold problem, SERVPRO of Lincoln & Warren Counties can inspect, assess and remediate your property.


If you ever wonder why SERVPRO of Lincoln & Warren Counties, we’re a company that specializes in mold remediation and restoration. We’re a trusted leader in the restoration industry. Rest assured, SERVPRO of Lincoln & Warren Counties fits the “mold.” To contact your local mold remediation and restoration specialists, call 636-456-3422.

Faster to Any Size Disaster

11/12/2019 (Permalink)

The first 48 hours after a disaster to your business can make the difference between restoring versus replacing damaged property and personal belongings. Rapid response and timely mitigation can help prevent any type of loss from creating long term problems. SERVPRO professionals understand returning your business to normal is a primary concern. Our Response Teams are trained in caring for both you and your property. By responding quickly with a full line of cleanup and restoration services, SERVPRO professionals can help you get your business back up and running quickly and help protect your property and belongings. 

If your home or business suffers a disaster, contact us today to make it "Like it never even happened." When a fire or water damage takes control of your life, SERVPRO will help you take it back.

Are your Employees Prepared

11/12/2019 (Permalink)

When you started your business did you imagine yourself being present 24/7? Most business owners do not have the ability nor is it practical to think you can be completely involved in your business every minute of every day. We hire employees we hope to trust and try to make sure they represent the ultimate goal of what your business is trying to achieve. However is it possible we might overlook the basic things employees should know? Do your workers know how to shut off the water or the electric? Would they know who to call in case you were out of town or unavailable during a disaster? It is important to discuss a plan with your employees in the case of a water or fire event. These events could be anything from something breaking within your building or an outside force such as a storm or heavy winds. When I was a high school student working in a local restaurant our owner was out of town. There was a storm in which the roof had blown off causing it to look like it was raining in our restaurant! If we had an ERP, an Emergency Ready Profile, from our local SERVPRO we would have been prepared for the situation. An ERP will help your entire team have the information they will need when disaster strikes. 

Reversing the effects of fire damage

11/12/2019 (Permalink)

This home in Montgomery County had substantial fire damage and heavy soot damage.

After a family sees their belongings immersed in smoke damage, it is hard to imagine that these items could ever look like they once did. In many cases your belongings can be returned to preloss condition using our SERVPRO deep cleaning process we can make items that were once blackened with thick soot be restored back to its original state.  Part of our fire cleaning process is to test clean and evaluate your belongings to determine what can be cleaned and what should be replaced. We will review our findings with you and work with your insurance adjuster to establish the proper course of action.

If you experience a fire in your home or business give us a call. We are prepared to come out and go over the mitigation process with you. Our technicians have the experience you will want in a mitigation professional.

Fire: What you need to know

11/12/2019 (Permalink)

When it comes to fires, what you need to know is how it can affect your home or business and its contents. One thing you need to know is the importance of timing. Two minutes may not seem like a long time, but, as it relates to a fire, it can feel like an eternity and cause significant fire damage. In just 120 seconds, a fire can become life-threatening. Something else you need to know is the team at SERVPRO of Lincoln & Warren Counties are experts in the fire damage repair and restoration industry. We come to your rescue to make it “Like it never even happened.”    

Do you know the amount of time it takes for a residence to become engulfed in flames? Five minutes. According to Ready.gov, heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.

Some may be under the impression that the actual flames of a fire kill people. However, it’s the smoke and toxic gases that kill more people. Another thing you need to know, according to this resource, is fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio.

SERVPRO of Lincoln & Warren  Counties’ “restore first” mentality reduces interruption and gets you back to your life. We have specific damage restoration training, personnel, and equipment. We can quickly restore your home to pre-fire condition. When it comes to a fire, there’s so much more you need to know. Download your personal fire brochure to learn more.


When it comes to fires, what you need to know is that SERVPRO of Lincoln & Warren Counties is your leading local professional fire damage repair and restoration company. Our experienced and qualified team can get your residential or commercial property back to preloss condition “Like it never even happened.” If fire damage strikes your home or business,  you can call us at 636-456-3422.

When Natural Disaster Strikes

11/12/2019 (Permalink)

Imagine your home being flooded. What do you do? What goes through your mind? As much as this is such as hard thing to fathom, it is not something that is far from someones reality. During natural disasters, people tend to go into a frenzy. Everyone you know around you is dealing with the same issue. Hurricaines, Tornadoes, flooding and snow storms are wide spread weather events which means you need someone whose going to treat you like your home or business like it is the only one with an issue? Calling SERVPRO is your best best. We are faster to any size disaster! We stand by our response rates to any disaster which is what sets us apart. 

Our guidelines require us to follow the protocol below:

-Within one hour from notice of loss, a SERVPRO professional will contact the customer to arrange for service

-Within four house of loss notification, a SERVPRO Professional will be on site to start mitigation services if necessary.

-Within eight business hours, a verbal briefing of the scope will be communicated to the adjuster and the customer by a SERVPRO Professional.

Storm Damage Cleanup

11/12/2019 (Permalink)

When a storm takes your home or business by “storm,” you need a professional storm damage cleanup company on your side. You need SERVPRO of Lincoln & Warren Counties.

You have no control over when Mother Nature hits. And you certainly have no control over the degree of damage she decides to leave behind. Storm damage can cause a range of unpleasant emotions. It can seem like you’re just going through the motions to try to get back to life. If your life is disrupted by storm damage, our SERVPRO of Lincoln & Warren Counties’ team is put into fast motion to help you get back to life, to restore your home or business to its preloss condition. We give you back your home or business by making it “Like it never even happened.”

Our team is faster to handle any type of storm damage:

  • Thunderstorms
  • Lightning
  • Hurricanes
  • Tornadoes
  • High winds
  • Hail
  • Ice storms
  • Freezing weather

SERVPRO of Lincoln & Warren Counties is your local storm damage cleanup company. We provide emergency services, so we’re available for you 24 hours of the day, 7 days a week, 365 days of the year. We’re faster to any size disaster. Guaranteed.

If your home or commercial property in Lincoln, Warren, Montgomery or Gasconade Counties, is hit by storm damage, rely only on the storm damage cleanup company that makes your damage “Like it never even happened.” Rely only on SERVPRO of Lincoln & Warren Counties. Call 636-456-3422 today.

Duct Cleaning

11/11/2019 (Permalink)

Reports on outdoor air pollution are alarming. But did you know that the quality of air inside your home or business is also a cause for concern? Research shows that the concentration of some pollutants is two to five times higher indoors than outdoors. Given that many Americans spend about 90% of their time indoors, you should start to freshen your air, such as through regular air duct cleaning. Below is more information about indoor air pollution and what to do about it.

What Are the Sources of Indoor Air Pollution?

Poor indoor air quality (IAQ) is often caused by sources that release harmful particles or gases into a room. These sources include your central HVAC system, cleaning products, tobacco products, new carpet, asbestos, and combustion appliances. Areas with inadequate ventilation also tend to have worse IAQ since there's limited outdoor and indoor air exchange. Additionally, outdoor air pollutants like pesticides and radon can infiltrate structures through holes and ventilation systems.

How Can You Improve Indoor Air Quality?

Since ventilation systems play a significant role in IAQ, you should perform routine air duct cleaning. This maintenance procedure goes a long way in reducing the effects of pollutants. If you've been using your HVAC system for a while without a thorough air duct cleaning, know that you may have been circulating pollen, dust, dirt, and other contaminants that can trigger respiratory illnesses. Have an expert test the level of pollutants in your building and devise a corrective action plan immediately.

For professional air duct cleaning, trust the specialists at SERVPRO® of Lincoln & Warren Counties in Troy, MO. This locally owned and operated company provides superior cleaning and restoration services, including mold restoration, water and fire damage repair, carpet cleaning, and biohazard clean up. Their highly trained technicians have been assisting residents and businesses throughout Troy, Warrenton, Montgomery City, Hermann, Wright City, Moscow Mills, Owensville, Hawk Point, Silex, and Elsberry. Call them at (636) 456-3422 for 24-hour assistance, or visit their website to learn more about their services.

Are you keeping up with carpet cleaning?

11/11/2019 (Permalink)

This carpet is in a fast food restaurant that we were contracted to clean. We had to take extra steps to get this carpet clean.

Since 1967 SERVPRO Franchise Professionals have been handling stains and soils of all types from residential homes to commercial facilities. Using IICRC (Institution of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, a SERVPRO of Lincoln and Warren Counties Professional will walk with you through your business and guide you in the best decisions to care for your carpet. It is extremely important to remember that when it comes to your business, first impressions are important to clients, customers and consumers. Having a clean office or facility is the quickest and easiest way to make a lasting impression. 

We will take time to: 

  • Show you what carpet cleaning options would be best for your carpets level of soiling.
  • Give you an estimate of time and cost of the carpet cleaning.
  • Explain the benefits of soil protection. 
  • Explain the advantages of a clean carpet for good indoor air quality. 
  • Explain how you can help prolong your carpets appearance with frequent vacuuming. 

For answers about carpet cleaning and care, contact SERVPRO of Lincoln and Warren Counties at 636-456-3422

Septic Backups

11/7/2019 (Permalink)

Sewer backup in Troy

Have you ever had water damage from a sewage backup at your home or business? It can cause your emotions to “overflow” and present a big problem, but it doesn’t have to. SERVPRO of Lincoln & Warren Counties can clean up that nasty job to make it “Like it never even happened.”  

Water damage can come from a myriad of sources: toilet, dishwasher, bursting or leaking pipes, HVAC system, and more. Water from sewer system backups should be considered very dangerous. The water is grossly contaminated and may contain bacteria and viruses, which could lead to serious illness. Special training and equipment are a necessity to safely clean this type of contamination. And that’s where the heroes of SERVPRO of Lincoln & Warren Counties come into play.

Our team is well-equipped, experienced and trained to handle any size water damage and any category.

Here are three categories of water:

Category 1: "Clean Water"

This is water from a clean source, such as a broken clean water supply line or faucet. If left untreated, Category 1 water can quickly progress into Category 2 or 3 water depending upon such factors as time, temperature, and contact with contaminants.

  • Water from a clean source like a broken water line
  • If left untreated, it can degrade into Category 2 or 3

Category 2: "Gray Water"

This water has a significant level of contamination that could cause discomfort or illness if ingested. Sources for category 2 water may include washing machine overflow; toilet overflow with some urine, but no feces; or dishwasher overflow.

  • May contain bacteria and viruses
  • Can quickly degrade into category 3 if left untreated

Category 3: "Black Water"

This water is grossly contaminated and could cause severe illness if you are not properly protected, and any contact should be avoided. Sources for Category 3 water could include flooding from rivers or streams, water from beyond the toilet trap, water from the toilet bowl with feces, or standing water that has begun to support microbial growth.

  • May contain untreated sewage, harsh chemicals, and microbes
  • Water from flooding rivers or sewer backup

If your Lincoln, Warren, Montgomery, or Gasconade County residential or commercial property experiences water damage from a sewage backup, go with the sewage cleanup and restoration professionals at SERVPRO of Lincoln & Warren Counties. Call us 24 hours a day, 7 days a week, 365 days of the year. For easier and faster access, program our number in your phone: 636-456-3422

How can water damage affect my business

11/7/2019 (Permalink)

This warehouse had a fire sprinkler line break underground.

Ever wonder how water damage affects your business? If you’re a business owner, that’s a question you should ponder. Because, sooner or later, you may experience a water damage at your commercial property. And in order to quickly get back in business, so it doesn’t result in lost sales, it’s important you know what actions you should take. If you have water damage, the first thing we encourage you to do is call the water damage restoration professionals here at SERVPRO of Lincoln & Warren Counties, because we can get your business back up and running ASAP. 

Commercial water damage restoration presents unique challenges. But, you can feel rest assured the team at SERVPRO of Lincoln & Warren Counties is highly qualified to handle it effectively and quickly. We have the training, experience, and equipment to handle large commercial flooding or water damage emergencies. Whether your water emergency occurs in a small office building or big box store, we will respond quickly to mitigate the damage and manage the restoration project through to its completion. 

Here are 4 ways that water damage affects your business:

  1. Health and safety risks
  2. Emotional hardship
  3. Property damage
  4. Economic loss

Here at SERVPRO of Lincoln & Warren Counties, it’s always our #1 goal to create happy customers. So, anytime a customer has water damage, or any type of damage, we do everything in our super”hero” powers to make it right, to make them happy, to make it “Like it never even happened.” 

There's never a convenient time for water damage to strike your business. Every hour spent cleaning up is an hour of lost revenue and productivity. So, when an emergency situation arises in your business, give us a call and we'll be there fast with the help you need. We’re always Ready for whatever happens.  Get in touch with SERVPRO of Lincoln & Warren Counties today: 636-456-3422

Disaster Recovery Team

11/5/2019 (Permalink)

SERVPRO responds in force

SERVPRO knows that no matter what size the disaster is the issue at hand needs to be taken care of, and fast! We can handle any size disaster to get your home or large facility back and running after any kind of disaster. 

When a large disaster strikes, we at SERVPRO of Lincoln & Warren Counties partner with one of SERVPRO's Disaster Recovery Teams. That allows us to have the resources we need to be "Ready for Whatever Happens ." With a network of nearly 1800 franchises, and Disaster Recovery Teams the SERVPRO system strives to be faster to any disaster. Strategically located throughout the United States, SERVPRO's Disaster Recovery Teams are ready to assist us in handling the largest storms and highest flood waters. Providing experience, additional manpower, equipment and other resources. SERVPRO's Disaster Recovery Teams have responded to hundreds of disaster events. In the aftermath of a disaster, there is only one objective, to help make it like it "Like it never even happened." as quickly as possible.

Science of Drying

11/4/2019 (Permalink)

Did you know there is actually a science behind the drying process? Having the knowledge of The Science of Drying or psychrometrics, is essential to restoring water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO professionals are trained in the science of drying and follow strict industry-approved standards to help prevent potential mold growth and lower the chances of any secondary damage. If your home or business suffers water damage, SERVPRO will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly
  • Speed up Mother Nature by using professional drying equipment  

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material--but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out. 

SERVPRO uses equipment to speed up the process. Dehumidifiers are placed to reduce the humidity in the affected area to the point that the materials will give up the moisture they are holding, and air movers to speed up the evaporation process. Then special equipment is used to help dry hard wood floors, tough to reach spaces inside your walls and much more. Then  state of the art monitoring equipment is used daily to track the drying process and make adjustments as necessary to get the structure back to preloss condition ASAP.

Common Causes of Mold

11/4/2019 (Permalink)

Mold growing on floor structure in a basement is one of the most common places we see mold growing.

Green, black, brown, and potentially furry, mold can be just as unsightly as it is smelly—compromising your home’s safety and aesthetics. Fortunately, by understanding the causes of indoor mold, you can take steps to prevent it from forming in the first place. Here are three common causes of mold and how a mold remediation team can help. 

Reasons Mold Forms

1. Plumbing Problems

Over time, pipes and plumbing fixtures can develop small leaks or pinhole fissures, allowing water to drip underneath floors or behind walls. As a result, the area can become hopelessly saturated with water, allowing mold to form. 

2. Flooding 

Since mold feeds on moisture and organic material, flooding usually causes problems with mold growth. FEMA reports that mold can start to grow 24 to 48 hours after water saturation, which means that even a swift removal of water could result in mold damage. 

To keep your home safe, work with mold remediation teams as quickly as possible after your home has been damaged by a flood. Keep in mind that depending on where the flood originated, it may be covered by standard homeowner’s insurance policies. 

3. Improper Ventilation

Poor indoor ventilation can also create problems with mold growth, since it can allow humidity inside your home to gather in areas where mold can start to colonize. Bathrooms, kitchens, basements, and crawlspaces are especially prone to mold damage, since these spots can be difficult to ventilate. 

If you suspect that mold is growing in your home, turn to the professionals at SERVPRO of Lincoln & Warren Counties. With 24/7 emergency service for everything from floods to fires, this locally owned and operated company can help you to mitigate damage from disasters. Learn more about mold remediation by visiting our website or by giving our office a call at (636) 456-3422.

Winter Safety

11/1/2019 (Permalink)

Fire damage to house in Lincoln County.

The winter season is rapidly approaching! The days are shorter and temperatures are lower. No matter where you live, winter brings a change in weather. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. According to the National Fire Protection Association, heating equipment is responsible for an estimated $893 million in property damage annually. Heating is the second leading cause of residential fire deaths, making it important to review ways to help reduce the risk of a heating-related fire. 

-Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove or portable space heater. Have a three foot "Kid-free zone" around open fires and space heaters. 

-Remember to turn portable heaters off when leaving the room or going to bed. 

-Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 

-Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home. 

-Have heating equipment and chimneys cleaned and inspected every year by a qualified professional. 

-Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions. 

-Test smoke alarms monthly. 

Is your business ready for disaster

11/1/2019 (Permalink)

As many as 50% of businesses close down following a disaster. According to the latest research, of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready For Whatever Happens" speaks trust to your clients and employees that in the event your business is affected by a disaster, they don't necessarily have to be as well. By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 This is a no cost assessment of your facility. It will include a concise profile document that contains only the critical information needed in the event of an emergency such as, Shut off valves, Emergency Exits and more--All with pictures of each area so quick action can be taken if need be. This profile will also contain a guide to help you get back into your building following a disaster. It will establish our team as your disaster mitigation and restoration provider. This profile will also identify a line of command for authorizing work to begin.  

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for Whatever Happens" 

Understanding Water Type

11/1/2019 (Permalink)

This is a vacant house we worked on in Lincoln County

When your home or business suffers a water damage event, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three Categories of water. Category 1 or clean water is water from a broken pipe, or  other drinkable water source; Category 2 or grey water is water that is significantly contaminated. Category 2 water would be from a washing machine or dishwasher overflow. A toilet overflow can be  category 2 or 3 depending on what is in the bowl when it overflows. Category 3 or black water is grossly contaminated and is typically caused by a sewage backup, or flood water. Category 3 water should always be handled by trained professionals. As you can see not all water is the same, and the process for cleaning it up will differ depending on the category of water you are dealing with. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. 

Damage from Clean Water: 

-Shut off the water source if possible or contact a qualified professional to do so. 

-Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 

-Remove as much excess water from wood furniture after removing lamps and tabletop items. 

-Remove and prop up wet upholstery cushions to allow more even drying. 

-Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place. 

-Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining. Do not use your household vacuum cleaner to remove water as there is potential for electric shock or causing damage to the vacuum cleaner. 

-Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water. 

Damage from Contaminated Water: 

-Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items. 

-Do not walk through contaminated areas, as you could spread damage to unaffected areas. 

-Do not turn on the HVAC system if there is a possibility of spreading contaminated air. 

-Do not use household fans to dry the structure; airflow could spread contaminants. 

-Discard any food and or products for personal hygiene and cleanliness if exposed to the contaminated areas. 

When you have water damage don't' leave your property to chance. CALL SERVPRO of Lincoln & Warren Counties. We are READY FOR WHATEVER HAPPENS! 

Prepare For Winter

10/31/2019 (Permalink)

Water cascaded from frozen pipes

  • Cold weather can have a huge impact on you home or business if you are not properly prepared. Whether it is freezing temperatures, damaging winds,sleet or snow, all can cause serious property damage. While you can’t control the weather, you can take the steps to be prepared, and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions before winter weather hits (again…)

  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential, and trapping water that will turn to ice.  Protect water pipes from freezing. In severe cold the faucet can  simply be allowed to drip to create flow, rather than water setting in the pipe. If pipes are under a cabinet, the cabinets doors can be left open allowing warm air inside to circulate around the pipes. If the building has an outdoor faucet make sure that all garden hoses are removed. The hose will prevent the faucet from draining.

Holiday Safety

10/31/2019 (Permalink)

Candles, pretty lights and decoration are just a few of the items that add to the charm and cheer of the holiday season. However, if they are not used carefully your holidays may go from festive to frightening very quickly. 

Review the Following simple safety tips, provided by the National Fire Protection Association, to greatly reduce your risk in your home or business this holiday season. 

  • Two out of five home decoration fires are started by candles. Keep candles at least 12 inches away from anything that burns. 
  • Use sturdy candle holders that are not likely to tip over and place candles on clear, uncluttered surfaces. Consider using flameless candles instead of real candles. 
  • Make sure your tree and decorations are at least three feet away from heat sources like fireplaces, radiators, space heaters, candles or heat vents. 
  • Make sure you have the correct type of lights for your desired decor. Some lights are designed for only indoor or outdoor use, but not both. 
  • Carefully inspect light strands before placing them. Replace any string of lights with worn or broken cords or loose bulb connections. Connect no more than three strands of light sets. 
  • Remember to turn off outside decorative lights and Christmas tree lights before leaving or going to bed. 
  • Get rid of your tree after Christmas or when it is dry. Dried out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program. 
  • Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer. 

Five Tips To Help Prevent Fires This Fall

10/28/2019 (Permalink)

Bonfires. S’more’s. Hot chocolate. Fall decor. Football. Pumpkin spice. And everything nice. All the reasons many people love fall. Sure, fall decor complements your home, but if you aren’t careful, it can be a safety hazard. A fire can strike your home or business at any given moment, but it doesn’t have to. Prevention is key. In this blog, you will learn about five tips to help prevent fires this fall. However, if it does occur, the fire damage repair and restoration specialists at SERVPRO® of Lincoln & Warren Counties can be at your residential or commercial property to make the damage “Like it never even happened.” 

Five tips to help prevent fires this fall:   

  1. Fall decorations, like dried flowers and cornstalks, are highly flammable. Keep these and other decorations away from open flames and heat sources, including light bulbs and heaters.
  2. Keep emergency exits clear of decorations so nothing blocks escape routes.
  3. Teach children to stay away from open flames. Be sure they know how to stop, drop, and roll if their clothing catches fire.
  4. Remember safety first when choosing a Halloween costume. Consider avoiding billowing fabric. If you are making your costume, choose a material that won’t easily ignite if it comes into contact with heat or a flame.
  5. It is safest to use a flashlight or battery-operated candle in a Jack-o-lantern. Use extreme caution if using a real candle. Place lit pumpkins away from anything that can burn and out of the way of doorsteps, walkways, and yards.

For your safety -- and the safety of members of your family (including pets) -- reference these five tips to help prevent fires this fall. And if you happen to have fire damage at your home or business, the heroes of SERVPRO® of Lincoln & Warren Counties will come to your rescue. We’ll be there with you and your family to guide you throughout the entire process. We’re here when you need us, 24/7, 365 days of the year. Just call 636-456-3422.

Thanksgiving Cooking Fire Safety

11/23/2018 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don’t practice safe cooking habits, your happy holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking is the main cause for home fires and injuries, with Thanksgiving being the peak day for cooking-related fires. Review the following safety tips to help ensure you can enjoy a safe holiday.

--Never leave cooking food unattended–stay in the kitchen when frying, grilling or broiling food. If someone must leave the kitchen for even a short period of time, they should turn off the stove.

--Check food regularly while cooking and remain in the home while cooking. Use a timer as a reminder that the stove or oven is on.

--Keep the kids away from the cooking area. Enforce a “kid-free zone” and make them stay at least three feet away from the stove.

--Keep anything flammable–pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains—away from the stove, oven or any other appliance in the kitchen that generates heat.

--Do not wear loose clothing or dangling sleeves while cooking. n Clean cooking surfaces on a regular basis to prevent grease buildup. 

--Purchase a fire extinguisher to keep in the kitchen. Contact the local fire department for training on the proper use of extinguishers.

--Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.

--Install a smoke alarm near the kitchen, on each level of the home, near sleeping areas and inside and outside bedrooms. Use the test button to check it each month. Replace all batteries at least once a year. SERVPRO of Lincoln and Warren Counties wishes you a happy and safe holiday!

Fire Safety Reminder!

11/23/2018 (Permalink)

The wildfires in California have caused record breaking destruction for residents. Families are being evacuated from their homes at an alarming rate. Even if you might not live in an area where wildfires are prominent this doesn't mean you shouldn't be properly equipped. Fires can happen anywhere at anytime. A portable fire extinguisher can be a life and property saving tool when used correctly. In order to operate an extinguisher, the National Fire Prevention Association suggests remembering the word PASS: Pull the pin. Hold the nozzle pointing away from you and release the locking mechanism. Aim low. Point the extinguisher at the base of the fire. Squeeze the lever slowly and evenly. Sweep the nozzle from side-to-side. Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. For more information on the different types of fire extinguishers and to ensure you have the proper one, visit nfpa.org.

Gearing Up For Winter

11/23/2018 (Permalink)

Winter storms have already been in full swing for the season and it technically isn't even "Winter" until December 21st! Are you prepared for the months ahead? According to the National Weather Service, $2.84 million dollars of property damage was caused by extreme cold in 2015. Even scarier? Fifty-three people died and three were injured due to extreme cold the same year. It is important to be aware of the effect extremely cold temperatures can have on you. The two main conditions to be aware of are frostbite and hypothermia. Frostbite is caused when your skin is exposed to extremely cold temperatures. Physical symptoms are white or grayish-yellow skin, skin that feels unusually firm, or waxy numbness. Hypothermia is when your body temperature falls to an abnormally low temperature, caused from long exposure to cold weather. Signs of hypothermia include shivering, exhaustion, confusion, fumbling hands, memory loss, slurred speech, and drowsiness. If someone’s body temperature is below 95°F, seek medical attention immediately. To avoid these conditions, stay indoors if possible. If not, dress warm in layers and try to keep dry.

Water Damage Hides!

8/14/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO® Franchise Professionals have the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. Your local SERVPRO® Franchise Professionals will answer your call with fast action and a full arsenal of drying equipment. Here are a few of the tools used by your local SERVPRO® Franchise Professionals. Moisture Sensors are used to detect moisture in carpets, baseboards and walls. Moisture Meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO® Franchise Professionals to monitor the drying process. Thermohygrometers measure temperature and relative humidity. When armed with this information, SERVPRO® Franchise Professionals can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized. Ultra Low-Volume (ULV) Foggers (pictured below) will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate. This device can also be used to inject fungicides and disinfectants into wall cavities and other hard-to-reach areas. Thermal Foggers dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles to deodorize structures, garments, automobiles and other places where cleaning cannot reach. The bottom line? SERVPRO of Lincoln and Warren Counties have the training and equipment to make it “Like it never even happened.”

Deodorization is KEY For Your Business

8/14/2018 (Permalink)

Even a small fire can cause odors for years to come if the affected areas are not properly cleaned and deodorized. Fire, smoke and soot damage can create unpleasant and potentially permanent problems for your business for a VERY LONG TIME. As various materials burn, the smoke produced travels throughout the structure, leaving odorous residues and deposits on surfaces and in hard-to-reach places. Unless fast, professional action is taken, these residues and deposits can cause permanent damage to contents and may result in resurfacing odors. With technicians certified by the Institute of Inspection, Cleaning and Restoration (IICRC), SERVPRO® Franchise Professionals provide specialized services that can rid your home or business of offensive odors left by fire or smoke damage. SERVPRO® Franchise Professionals do not cover up lingering odors with a fragrance; they seek out and remove the sources of the odor. If you or a customer suffer a fire damage or some other accident and require deodorization services, contact SERVPRO of Lincoln and Warren Counties. Whether it’s fire, water, or mold damage, or just a stubborn odor that refuses to go away, we’ll help make it “Like it never even happened.” 

Goodbye Mold!

8/14/2018 (Permalink)

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can cause health effects and can also cause significant damage to your property. Fortunately, your SERVPRO professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process. Call the Team in Green The mold cleanup and restoration process begins when you call SERVPRO of Lincoln and Warren Counties TODAY. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed. Inspection and Damage Assessment Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water and can be hidden from plain view. Mold Containment Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. Air Filtration Specialized filtration equipment captures microscopic mold spores out of the air. SERVPRO® technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress. Removing Mold The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Anti-fungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. Contents and Belongings SERVPRO® Franchise Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment. Restoration Depending on the level of mold damage, drywall, sub-floors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home.

Hurricane Season Is HERE!

8/14/2018 (Permalink)

It may seem irrelevant to our area, but hurricane season is currently underway. For the Atlantic, the season begins June 1 and runs through November 30. The Eastern Pacific hurricane season began in mid-May and also ends November 30. Hurricanes can be life-threatening as well as cause serious property threatening hazards such as flooding, storm surge, high winds, and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall. Preparation is the best protection against the dangers of a hurricane. Plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business. For more information and preparation tips, visit the Ready campaign website at www.ready.gov/hurricanes.

What Is Your Businesses Air Quality?

8/14/2018 (Permalink)

The ventilation system is often the biggest culprit in poor indoor air quality, but you can help change that! Inspecting the duct-work in your home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your business. A routine part of your local SERVPRO service is inspecting the heating, ventilation, and air conditioning unit (HVAC). Keeping the HVAC and ductwork clean can potentially extend the life-span of the equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO Professionals will inspect your HVAC system and duct-work and make recommendations about the best way to address any indoor air quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and duct-work. In some circumstances, such as after a fire, smoke, or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, your SERVPRO professional can often restore the HVAC system and duct-work to pre-damage condition. If you have a fuel-burning furnace, stove, or fireplace, the U.S. Environmental Protection Agency (EPA) recommends they be inspected for proper functioning and be serviced before each heating season to protect against carbon monoxide poisoning. The SERVPRO® Duct Cleaning System is proven and cost-efficient. Unlike the majority of duct cleaning services, your SERVPRO® Franchise Professional uses a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing years of dust and grime. n The process begins by using patented equipment, including a roto-scraper, which automatically adapts to the duct’s shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. n Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container. Air is filtered through a HEPA filtration system, removing 99.97 percent of the particles in the airstream. HEPA filters capture debris and keep the indoor environment clean. n As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. n Filters will either be cleaned or replaced to remove odor and dirt. For more information on duct cleaning or to schedule an appointment, contact your SERVPRO of Lincoln and Warren Counties

Hoarding And Mold Damage

8/14/2018 (Permalink)

Many people with hoarding disorder do not find their habits to be a problem. Hoarded items are often things others would throw away or look at as junk or garbage such as old newspapers, junk mail or packaging. Hoarding can lead to homes filled with extreme clutter to full capacity from years of accumulation, making living conditions unsanitary and crowded. Bugs, fleas, rats and other vermin may be present, at which point an exterminator would need to be called. At times, hoarding may spread to outside the home as well, to storage facilities, or even the garage or yard. Unfortunately small water leaks or lack of air flow can easily cause mold damage in the home of a hoarder. This also makes it extremely difficult to be able to see mold damage until it is at a severe level. SERVPRO encounters hoarding situations several different ways. Often, SERVPRO is called for a fire or water loss and find the hoarding situation when they arrive on-site. SERVPRO will communicate with the insurance company regarding their contents coverage, and after approval, contents can be packed out and possibly cleaned, dried, and stored by the SERVPRO Franchise, or relocated to a storage facility so work on the fire or water loss can begin. Another way SERVPRO encounters hoarding jobs is through calls from landlords, case workers, real estate agents, or family members, often after the death of a loved one. In these situations, the crew will see if they should look for any items of importance while they clean the job. Sometimes, family members will come and try to help the hoarder sort through their contents as well. Each case is very different, and hoarding jobs are often sensitive situations, but SERVPRO is here to help make it “Like it never even happened.” If you encounter a hoarding situation at one of your properties, or with your insureds, call your local SERVPRO.

Water Damage Is No Match For SERVPRO!

8/14/2018 (Permalink)

The first 24 hours following a water loss are the most important in preventing secondary or permanent damage. Within four hours of loss notification, we will be on-site to help ensure a water damage is handled by completing our extensive service plan. SERVPRO will inspect affected areas to determine the extent of water damage and will review the inspection with you to answer any questions before beginning any work. SERVPRO will take steps to help protect your home or business, as well as personal belongings and other contents, from further damage by extracting the excess water and preparing the area for drying. They will explain the needed emergency services to you step-by-step. MONITORING To help ensure your home or business and belongings are dried to appropriate industry standards. SERVPRO will monitor the drying process. The updates will be consistently communicated to you. SERVPRO will repair structural materials, reinstall carpets, and clean affected areas of your property and belongings. A final walk-through of the jobsite will be conducted with you to help ensure the property was returned to preloss condition.

  • Shut off the water source if possible or contact a qualified party to stop the water source.
  • Turn off circuit breakers for wet areas of the building when access to the power distribution panel is safe from electrical shock.
  • Remove as much excess water as possible by mopping and blotting.
  • Place aluminium foil or wood blocks between furniture legs and wet carpeting.
  • Move any paintings, art objects, computers, documents, and other sensitive valuables to a dry place.
  • Don’t enter affected areas if electrical outlets, switches, circuit breakers, or electrical equipment are exposed to water.
  • Always avoid electrical shock hazards. Don’t use your household vacuum cleaner to remove water; this could cause electrical shock or damage to the vacuum cleaner.
  • Don’t turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 

Take Precautions Before Vacation

8/1/2018 (Permalink)

During the summer months families try to take the time and get away for some quality time with each other. It is extremely important to remember the precautions around the home that one should take before leaving for an extended amount of time. It is important to unplug every outlet. This could be as simple as unplugging normal everyday items such as toasters, coffee makers and unused phone chargers. Taking the extra time to turn off water valves could result in a perfect vacation that doesn't end early due to a broken water line. It is also important to make sure you are taking double the precautions during the winter months in case of a frozen pipe. Most homeowners will choose to turn up the air, turn down the heat or turn off the controls completely when gone. These options should only be considered when the weather allows it to be. 

What the Hail?

6/18/2018 (Permalink)

Recently a major part of Lincoln County was hit with some rather major storms. Earlier this week residents of Troy, MO captured video of what was the biggest hail storm the town had seen in over ten years. The hail was the size of golf balls in certain spots and rained down so hard and fast that the ground looked like it was covered in snow for about 30 minutes after the storm passed. Hail damage can cause more than just a dented car hood or a shattered window. Hail has been known to weaken roofs causing leaks to seep into homes. Broken windows allow moisture to creep into homes cause musty car upholstery. Did you know SERVPRO can remove mold and mildew smell from vehicles too? However big the disaster, SERVPRO is here to help!

The Dangers of Floods

5/9/2018 (Permalink)

Floods are one of the most common and widespread natural disaster in the United States. Whether you home or business is near a coastline, along city streets, in the mountains, near a river, or even in the desert--there is always potential for flood damage. Fema.gov reports the in the last 5 years, all 50 states have experienced floods or flash floods. Just because you haven't experienced a flood in the past does not mean you wont in the future. In fact, nearly 20% of all flood insurance claims come from moderate to low risk areas, and even just one inch of flood damage in an average home can cost you up to $27,000. According to the American Red Cross, floods cause more damage in the U.S. every year than nay other weather related disaster. For more information you can visit www.fema.gov

Emergency Water Damage Tips

4/11/2018 (Permalink)

Shut off the water source if possible or contact a qualified party to stop the water source. 

Turn off circuit breakers for wet areas of the building when access to the power district to the power distribution panel is safe from electrical shock. 

Remove as much excess water as possible by mopping and blotting. 

Place aluminium foil or wood blocks between furniture legs and wet carpeting. 

Move any paintings, art objects, computers, Documents, and other sensitive valuables to a dry place. 

Do not enter effected areas if electrical outlets, switches, circuits, breakers, or electrical equipment are exposed to water. Always avoid electrical shock hazards. 

Do not use household vacuum cleaner  to remove water; this could cause electrical shock or damage to the vacuum cleaner. 

Do not turn on ceiling fixtures if ceiling is wet or enter rooms where ceilings are sagging from retained water. 

For any more questions or concerns regarding a water damaged home feel free to contact us 24/7 at 636-456-3422

Does Your Home Have A Mold Problem?

2/26/2018 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today 636-456-3422

Is Your Home The Perfect Condition For Mold Growth?

2/26/2018 (Permalink)

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Lincoln and Warren Counties to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, call us today at 636-456-3422

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact SERVPRO of Lincoln and Warren Counties for mold remediation services.

24 Hour Emergency Water Damage Services

2/26/2018 (Permalink)

SERVPRO of Lincoln and Warren Counties is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help
Call Today - 636-456-3422

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Lincoln and Warren Counties has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Lincoln and Warren Counties

SERVPRO of Lincoln and Warren Counties specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Are Your Employees Ready For A Disaster?

1/29/2018 (Permalink)

When you started your business did you imagine yourself being present 24/7? Most business owners do not have the ability nor is it practical to think you can be completely involved in your business every minute of every day. We hire employees we hope to trust and try to make sure they represent the ultimate goal of what your business is trying to achieve. However is it possible we might overlook the basic things employees should know? Do your workers know how to shut off the water or the electric? Would they know who to call in case you were out of town or unavailable during a disaster? It is important to discuss a plan with your employees in the case of a water or fire event. These events could be anything from something breaking within your building or an outside force such as a storm or heavy winds. When I was a a high school student working in a local restaurant our owner was out of town. There was a storm in which the roof had blown off causing it to look like it was raining in our restaurant!If we had an ERP, an Emergency Ready Profile from our local SERVPRO we would have been prepared for the situation. In an ERP you will learn all the shut off valves within your building as well as having a compiled list of emergency contacts. 

You Can Be Ruined Or You Can Be Ready!

1/22/2018 (Permalink)

Technology can now be a vital tool in preparing for emergencies or disasters, as well as during or after to stay informed of the situation and in communication with others. From common technology you already use on a day-to-day basis to taking a few extra steps to prepare your business.

Store Information Online: 

  • There are many places to store important information securely online. Services like Google Drive and Dropbox offer free ways to store different types of files, from a word document to images of important documents. Ready.gov suggests saving electronic version of insurance policies, identification documents, medical records, and information on your pets, if necessary. 
  • Make sure your contact information is up-to-date in your phone and email for communication with family, friends business contacts, and others whom you may need to contact with before , during or after a disaster. 

Commercial Services

1/16/2018 (Permalink)

You don’t have time to worry about the common wear and tear that gradually soils your office. When grime, odor and moisture challenges go beyond the scope of your regular janitorial staff, call in SERVPRO of Lincoln and Warren Counties. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on SERVPRO to make your work space look its very best. SERVPRO will get the job done right and get it done quickly!

SERVPRO of Lincoln and Warren Counties offer cleaning services ranging from cleaning restaurant hoods to removing bio-hazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following: Commercial Cleaning, Air Ducts and HVAC, Biohazard, Carpet and Upholstery, Ceilings, Floors, and Walls, Drapes and Blinds,  Odor Removal, Sewage, Trauma and Crime Scene, Vandalism

Is There Such Thing As Good Mold?

1/16/2018 (Permalink)

There will always be somedegree of airborne mold spores through the air in your home.It comes through gaps in doors, open windows, even on our clothes from us being outside. There is also normal mold in a home that can be taken care of with general cleaning such as mildew in the shower and that weird black stuff that stains the insides of our window tracks. These are "normal" because they are growing on non-porous surfaces and do not have a sustainable food source.

Now for the bad mold. Food sources within a home are pretty numerous. It can be anything from drywall to wood frames, debris and storage boxes. With a porous surface mold has something to eat. The removal of bad mold becomes hard for a homeowner to do on their own because not only does the source of the mold need to be treated, the mold itself removed properly, but the air needs to be treated for purity and a potential water source needs to be found. SERVPRO highly recommends using a professional such as ourselves for mold cleanup.

How Can You Prepare For MO Storms?

1/16/2018 (Permalink)

Living in Missouri makes it hard to prepare your home, your vehicles and your clothing choices. For example, today it is currently 2 degrees. Schools were cancelled by 6:00 a.m. this morning due to the harsh temperatures and buses not being able to keep batteries alive during the cold winter. However, by Sunday it will be back up to 60 degrees. The ground around our home is constantly freezing then thawing. It puts pressures on our foundations and our sump pumps. It makes us think about how insulated our homes are. It makes us worry if we will come home to a frozen or busted pipe. We have seen quite a few homeowners come home from winter vacations to a home filled with water. Luckily for everyone in Missouri, There is SERVPRO! For more general winter precautions check out our previous blog posts and our newslines!

Space Heaters & Heated Blankets

1/9/2018 (Permalink)

During the winter months its hard to stay warm. We bundle ourselves up in coats and heat up our cars a good while before we get in them. However once we get home we tend to use blankets, fires and space heaters. All of these items can allow us some level of comfort when the weather is chilly. However, do you really know the safety precautions to take for these items? Heated blankets are great for snuggling on the couch but once it is bedtime make sure they are unplugged and away from children. Ditch the old heated blankets! Newer heated blankets have timers and heat settings on them. Space heaters should not be left on during sleep either. It is important to keep running space heaters away from comforters, curtains and any object within its reach that could potentially catch fire. 

Are You Winter Ready?

1/9/2018 (Permalink)

Are you prepared for the coming cold weather? Cold weather can have a huge impact on your home or business if you are not ready for it. From heavy rain and freezing temperatures to damaging winds, sleet, or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits. n Check your business property for downed tree limbs and branches. Wind, heavy rain, ice, and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. n Roofs, water pipes, and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can cause a damming effect, which can lead to roof damage and interior water problems. n Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. n Inspect all handrails, stairwells, and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present. n Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open, allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 

Importance of Smoke Alarms

1/9/2018 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association (NFPA). In homes, smoke alarms should be in every bedroom, outside each sleeping area, and on every level, including the basement. Extra smoke alarms may be needed in large homes. Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. Other alarms need batteries replaced every year, and the unit replaced every ten years. If the alarm chirps signaling low battery, take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries (NFPA). If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross. Be sure your home has a fire emergency plan in place and conduct regular fire drills with your family.

Your Business vs. Ice Dams

1/3/2018 (Permalink)

It is often hard to know what kind of weather Missouri will bring during the winter months. Our winter of 2017-18 has brought us more snow already than in the entire winter of 2016-17. Having these previous "off-years" can make business owners unprepared and forgetful of how harsh mid-western winters can become. We remember to start our company vehicles a little earlier and salt our sidewalks. We prepare for employees to have to stay home more during snow days with their children. But what are the things we can't see that could put your business in jeopardy? Things such as Ice Dams can be a little known, but major problem during the snowy season. They form when heated air melts roof snow downward into water dammed behind still frozen ice. When the trapped water cannot safely flow or run into the gutter system, it can back flow under the roof's shingles and into the business's interior areas, as well as causing gutter and shingles to move or fall. Icicles can be an initial sign of an ice dam, according to Travelers.com. To spot ice dams inside "check for water stains or moisture in your attic or along the ceiling of exterior walls of your building. Water stains or moisture may be an indication that an ice dam has formed and water has penetrated the roof membrane. 

Learn About Fires!

12/20/2017 (Permalink)

Learn About Fires

  • Fire is FAST! In less than 30 seconds a small flame can turn into a major fire. It only takes minutes for thick black smoke to fill a house or for it to be engulfed in flames.
  • Fire is HOT! Heat is more threatening than flames. Room temperatures in a fire can be 100 degrees at floor level and rise to 600 degrees at eye level. Inhaling this super-hot air will scorch your lungs and melt clothes to your skin.
  • Fire is DARK! Fire starts bright, but quickly produces black smoke and complete darkness.
  • Fire is DEADLY! Smoke and toxic gases kill more people than flames do. Fire produces poisonous gases that make you disoriented and drowsy. Asphyxiation is the leading cause of fire deaths, exceeding burns by a three-to-one ratio

Develop Fire-Safe Habits

If you do nothing else:
  • Keep items that can catch on fire at least three feet away from anything that gets hot, such as space heaters.
  • Smoking materials are the leading cause of residential fire deaths in the United States. If you smoke, take precautions: Smoke outside; choose fire-safe cigarettes; never smoke in bed, when drowsy or medicated, or if anyone in the home is using oxygen.
  • Use deep, sturdy ashtrays and douse cigarette and cigar butts with water before disposal.
  • Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach.
  • Turn portable heaters off when you leave the room or go to sleep.
  • Never leave a burning candle unattended, even for a minute.

 For more information visit: http://www.redcross.org  

Worries of Winter Weather

12/19/2017 (Permalink)

Frozen pipes are often those exposed to the cold weather, such as those outside your house, or in cold areas such as basements, attics, garages, or kitchen cabinets. A frozen pipe can burst at the point where the ice blockage inside the pipe is cause by back flow pressure between the water source and the blockage. A burst pipe can cause considerable damage to your property if not addressed quickly. To prevent pipes from freezing, here are a few steps you can take according the American Red Cross. 

-Be sure to completely drain water from swimming pool and sprinkler lines, as well as outside hoses. 

-Open kitchen cabinets to let warm air near the plumbing. 

-When the weather is extremely cold, let water drip from faucets that may come from exposed pipes. 

-keep your heat set to the same temperature both days and night. 

Light The Night Safely

12/6/2017 (Permalink)

Pretty lights, candles and decorations are just a few of the items bringing charm and cheer to the holiday season, However if they are not sued carefully your holidays may go from festive to frightening. The American Red Cross offers the following safety tips to help greatly reduce the risk of fire in your home or business this holiday season. 

Place Christmas trees, candles, and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators and heat vents. 

Make sure that light strings are other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, and heat vents. 

Make sure that light strings and other holiday decorations and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacturers instructions.

Always unplug tree and holiday lights before leaving the property or going to bed. 

Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed. 

Looking Out For Loved Ones

10/31/2017 (Permalink)

Mold can grow just about everywhere, however with a keen eye and sense of smell one could probably identify mold upon coming into contact with it. Most of us know someone who is of limited mobility. A good amount of our mold remediation jobs are from homes occupied with someone who has limited mobility and have not been able to inspect around the home or in a basement or crawl space. The homeowner only knows something is wrong because a smell has presented itself. It is extremely important to check on the elderly and mobility impaired homeowners. Another thing to keep in mind is the elderly tend to keep the heat up in their homes a lot higher than a younger person which means if they were to have a slow water leak or something of that kind, it could potentially produce mold faster than average.

Irma Stands No Chance Against SERVPRO

10/25/2017 (Permalink)

Hurricane Irma was the strongest of its kind since Wilma in 2005. It was the first category five to strike the Leeward Islands on record and followed by Hurricane Maria only two weeks later.  On September 6, Irma reached its peak intensity with 185 mph winds making it the second most intense tropical cyclone worldwide so far in 2017, behind only Hurricane Maria and the strongest worldwide in 2017 in terms of wind speed. During this time our Disaster Recovery Teams were headed down to the effected areas of Florida and still parts of Texas from the aftermath of Hurricane Harvey. Our franchise team was down in Naples Fl. for over three weeks and helped many homeowners get back in their homes. SERVPRO provided generators, dehumidifiers, air movers and man power to the effected homes. Our thoughts and prayers go out to those who suffered because of the Hurricane and a very warm thank you to anyone who also helped others in the wake of this catastrophic event. 

Kitchen Cautions

10/20/2017 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don't practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fire and home injuries. The leading cause of fires in the kitchen is unattended cooking. its important to be alert to prevent cooking fires. 

Be alert! if you are sleepy or have consumed alcohol don't use to the stove top. 

Stay in the kitchen while you are frying, grilling, boiling, or broiling food. 

If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking, and use a timer to remind you that you are cooking. 

Keep anything that can catch fire-oven mitts, wooden utensils, food packaging, towels, or curtains-away from the stovetop. 

The Behavior of Smoke

10/20/2017 (Permalink)

The damage to your property following a fire can often be complicated due to the unique behavior of smoke. There are two different types of smoke--Wet and dry. As a result, there are different types of soot residue after a fire. 

SERVPRO is thoroughly trained in fire cleanup and restoration and know the different types of smoke and their behavior patterns. Knowing this information is vital to proper restoration. Before restoration begins SERVPRO will survey the loss to determine the extent of impact from fire, smoke, heat and moisture on the building materials and contents. The soot will then be tested to determine which type of smoke damage occurred. Pretesting determines the proper cleaning method and allows SERVPRO to focus on saving your precious items. 

SERVPRO knows smoke can penetrate various cavities within the structure causing hidden damage and odor. Their knowledge of building systems helps them investigate how far smoke damage may have spread. The following are additional facts you may not know about smoke: 

  • Hot smoke migrates to cooler areas and upper levels of a structure. 
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.  
  • The type of smoke may greatly affect the restoration process. 

Types of Smoke: 

  • Wet smoke (plastic and rubber) Low heat, smoldering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean. 
  • Dry smoke (paper and wood) Fast burning, high temperatures; heat rises, therefore smoke rises. 
  • Fuel oil soot (furnace puff backs) while "puff backs" can create havoc for homeowners, SERVPRO can restore contents and structures quickly. 
  • Other Types (Tear gas, fingerprint powder and fire extinguisher residue) Special loss situations require special care. 

Is Mold A Problem In Your Home?

8/1/2017 (Permalink)

In as little as 48 hours, mold can quickly become a problem in your home or business when there’s a water intrusion, like a roof leak or leaking water line. Mold can cause health effects and can also cause significant damage to your property. SERVPRO Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem.

Have a Mold Problem?

If you have a mold problem in your home or business, your primary focus should be safety:

  • Significant mold growth can occur in 48-72 hours.
  • Mold may present a greater risk to children, the elderly, and anyone with respiratory problems.
  • A strong, musty odor may indicate hidden mold behind drywall or under carpeting.

What to Do:

  • Stay out of affected areas.
  • Turn off the HVAC system and fans.
  • Contact a SERVPRO Franchise Professional for mold remediation services.

What NOT to Do:

  • Don’t touch or disturb the mold.
  • Don’t blow air across any surfaces with visible or suspected mold growth.
  • Don’t attempt to dry the area yourself.
  • Don’t spray bleach or other disinfectants on the mold.

Hurricane Season 2017

7/26/2017 (Permalink)

The great thing about SERVPRO is that just people yopu don't live in an area that doesn't always get affected by certain weather events, does not mean that your local SERVPRO franchise is not helping with the aftermath of such disasters. 

Hurricane season is currently underway. For the Atlantic, the season begins June 1st and runs through November 30th. Hurricanes can be life-threatening as well as cause serious property-threatening hazards such as flooding, storm surge, high winds and tornadoes. While the primary threat is in coastal areas, many inland areas can also be affected by these hazards, as well as by secondary events such as power outages as a result of high winds and landslides due to rainfall. Preparation is the best protection against the dangers of a hurricane. plan an evacuation route and your emergency plan, take inventory of your property, and take steps to protect your home or business. 

Carbon Monoxide: Is Your Home or Business Safe?

7/26/2017 (Permalink)

You cannot see or smell carbon monoxide, but a high levels, it can kill a person in minutes. Often called the silent killer, carbon monoxide, or CO, is an invisible, odorless, colorless gas, created when fuels like gasoline, wood, coal, natural gas and propane burn incompletely. According to the Center for Disease Control and Prevention (CDC), each year more than 400 Americans die from unintentional CO poisoning. it is estimated another 20,0000 visit the emergency room. and more than 4,000 are hospitalized due to CO poisoning. All people and animals are at risk for CO poisoning, with some groups--including unborn babies, infants and people with chronic heart disease, anemia, or respiratory problems--being more susceptible to the effects of carbon monoxide. All excess of CO, leading to CO poisoning, can result from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in garages. Taking some basic precautionary steps can help eliminate the risk of carbon monoxide poisoning in your home or business. 

It Takes Science to Dry!

7/26/2017 (Permalink)

Did you know there is actually a science behind the drying process? having knowledge of psychrometrics is essential to restoring a water damaged structure to its preloss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, your local SERVPRO Professionals are trained in the sciences of drying and follow strict industry approved standards to help lower the chances of any secondary damages. If your business suffers a water damage, your local SERVPRO professionals will: 

  • Inspect the building to detect every component that is wet to help prevent secondary damage from happening. 
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly
  • Speed up mother nature by using professional drying equipment. 

Speeding Up Mother Nature

7/26/2017 (Permalink)

SERVPRO uses the term "Speeding up mother nature" a lot. What exactly does this mean? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will natural move to drier air at the surface of the material-but only if the air is, indeed, drier. The only problem is, nature often takes too long and secondary damages may occur while your home or building is drying out.  SERVPRO professionals have the tool and equipment to help mother nature along, including equipment to help help dry hardwood floors, touch to reach spaces inside walls, and much more. SERVPRO also uses state of the art monitoring equipment and a proven scientific process to help speed the drying of your home or business. 

When Disaster Strikes...

7/26/2017 (Permalink)

When a storm or disaster strikes, SERVPRO's disaster recovery team is poised and "Ready for whatever happens." Strategically located throughout the United States, SERVPRO's Disaster Recovery Team is trained and equipped to handle the largest storms and highest flood waters. For example, here are some disaster events that SERVPRO has helped clean up:

  • 2016 East Tennessee Wildfires: One of the largest in history of Tennessee, the Great Smokey Mountains wildfires burned more than 17,000 acres and about 2500 structures in November 2016. The 12 crews that were dispatched worked a total of 78 jobs, where they mitigated over $1 Million in damages. 
  • 2016 Hurricane Mathew: Following the East Coast from Florida up to North Carolina, this hurricane caused major flooding, primarily as rivers rose in Easter North Carolina. SERVPRO had 169 crews dispatched. These crews took on more than 1050 jobs and over $7.5 million in damages. 

The Mold Mitigation and Restoration Process

7/26/2017 (Permalink)

When there’s a water intrusion, like a roof leak or leaking water line, mold can quickly become a problem in your home or business. Mold can affect your health and can also cause significant damage to your property. Fortunately, your local SERVPRO® Franchise Professionals have the training, protective gear, and specialized equipment necessary to handle your mold problem. Although every mold damage scenario is different, requiring a unique solution, the general mold remediation process stays the same. The following steps illustrate a “typical” mold removal process. Call Your SERVPRO Professionals! The mold cleanup and restoration process begins when you call SERVPRO’s Call Center or your local Franchise Professional. A representative will ask a series of questions to help determine the necessary equipment, resources, and personnel needed. Inspection & Damage Assessment Your property will be carefully inspected for signs of mold using technology designed to detect mold and hidden water sources. Mold feeds on cellulose and water which can be hidden from plain view. Mold Containment Various containment procedures will be placed to prevent the spread of mold and isolate the contaminated area with physical barriers and negative air pressure to keep the mold spores from spreading during the cleanup process. Air Filtration Specialized filtration equipment captures microscopic mold spores out of the air. Our SERVPRO technicians utilize powerful air scrubbers and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in progress. Removing Mold & Mold-Infested Materials The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. Antifungal and antimicrobial treatments will be used to eliminate mold colonies and help prevent new colonies from forming. Removing and disposing of mold-infested porous materials, like drywall and flooring, may be necessary to remediate heavy mold growth. Cleaning Contents & Belongings SERVPRO Professionals clean your furniture, decorative items, curtains, and other restorable items affected by mold. They use a variety of cleaning techniques to clean and sanitize your belongings. They are also trained to remove odors and deodorize using fogging equipment. Restoration Depending on the level of mold damage, drywall, subfloors, and other building materials may be removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet, or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business. SERVPRO Professionals understand mold and mold growth and have the training and equipment to remediate mold in your home or business.

Heavy Storms Cause Damage In Troy, MO

7/25/2017 (Permalink)

On Sunday July 23rd, Most of the State of Missouri suffered heavy thunderstorms. This thunderstorm was quite heavy compared to the occasional rain that we have had through out the summer. Around 1:30 am, most residence awoke to heavy and loud winds rebounding off of their homes, mine included. The house shook with every thunder clap causing windows to rattle. As the electric flickered on and off the storm got eerily quiet while the wind picked up. Its moments like this when you wonder if this is the time you need to wake up your family and head to basement. However as I sat in my bed looking at the radar it was just thunderstorms. Waking up in the morning was a whole other story. The neighborhood looked like a tornado had hit it. As calls started coming into our office about water damage from the storm and trees falling on houses, it was not hard to believe that this storm could have been something more than what I had originally thought. When storms like this happen so quickly it is hard for water to dissipate into the ground at the same speed causing back ups into homes and walkout basements to flood. This is where SERVPRO comes in! 

Why Insurers Choose SERVPRO

6/20/2017 (Permalink)

SERVPRO of Lincoln and Warren Counties are trained, uniformed professionals using professional cleaning procedures, providing fast and efficient service to meet SERVPRO's high standards of excellence! 

Our equipment consists of state of the art truck mounted unites, extractors, dry cleaning machines, dehumidifiers and other cleaning equipment that is designed to cost efficiently arrest any further damage to the structure and contents and return your insured property to its preloss state in most cases. Only SERVPRO professionals are licensed to offer our exclusive line of products. 

Pop-Up Storms Causings Quick Damages

5/30/2017 (Permalink)

This past memorial weekend has brought a lot of interesting weather. Like many of you, our families traveled to go fishing to some of Missouri's best lakes, such as Lake of the Ozarks, Table Rock and Mark Twain. On our way up to the Ozarks we experienced bright and clear blue skies until we reached Eldon, MO. The skies has switched quickly to a greenish grey. A light rain turned into a heavy downpour with golf ball size hail. At this point we all started getting National Weather Alerts on our phone for a Tornado Warning. We were pulled over on the side of the highway as did most of the vehicles around us. In the two and half hour drive the temperature had fluctuated 25 degrees causing very unstable weather. As the rain started to dissipate enough to keep pedaling our way down the highway the skies began to clear and the sun was out shining brighter than it had earlier that day. Most Missouri residence are used to this type of severe fluctuations in weather, however older homes or homes that have poor drainage cannot handle pop up storms. The amount of water that is being produced cannot be properly ran off or drained due to backups. This can lead to damage in basements or roof leaks. In which case, this is why SERVPRO has a 24 Hour emergency service team ready to take action when Missouri's pop-up storms cause trouble in your area. 

Flooding In St. Louis For Two Years In A Row

5/9/2017 (Permalink)

The St. Louis Post Dispatch recently had an article about the drastic flooding we have had in our region in the past two years. The article states "Residents of waterlogged communities along the Meramec River and other swollen area waterways have experienced something unusual for the region.


In a span of just 16 months, the people of cities like Eureka, Pacific and Valley Park have twice braced for and dealt with so-called “100-year” floods that have left damage, financial loss and heartache in their wake. Now, as the floodwater recedes in some communities, residents are left wondering how soon the next catastrophic flood will arrive.


Answers from experts are not reassuring.


 

Officially, neither the 2015 flood nor last week’s disaster on the Meramec qualify as 100-year events — though that may be small comfort.


“This flood we’re preliminarily calling an 80-, 81-year event,” said Bob Holmes, the Rolla-based national flood coordinator for the United States Geological Survey. The 2015 flood, he says, ranked as a “91-year” event based on flood records for the Meramec at Eureka.


Though Holmes points out that it’s “not unheard of” to have floods of that severity happen in such close succession, others think it’s more than just a stroke of bad luck. They assign blame to worrisome climate trends that boost the likelihood of major rain events or failed flood policy that both constricts and swells waterways through levee construction and flood plain development.


Combined and left unmitigated, some say, both those factors mean the region’s flooding problems will persist .


“When you live in an area that can flood or develop in the flood plain, you’re always playing a bit of Russian roulette with the river or the climate,” Holmes said. “As we get in a wetter climate cycle, it could happen more and more often.”


Extreme bouts of precipitation don’t always translate to extreme floods, owing to a variety of factors such as soil moisture. Nonetheless, flood risk is rising with episodes of heavy rainfall becoming more common in the Midwest, says Ken Kunkel, a professor who researches extreme weather at North Carolina State University and is also involved with the National Climate Assessment.


“Every decade has been higher than the previous decade in terms of these events,” Kunkel said.


He says studies link more frequent downpours to rising global temperatures, which add more water vapor to the atmosphere, increasing the potential for precipitation whenever a storm system comes along.


“They’ve got more fuel to work with, with more water vapor,” Kunkel said.


At Sullivan, in the Meramec Basin, the National Weather Service reports that 11.88 inches of precipitation was recorded over a 10-day span from April 26 to May 5. That total approaches a 100-year rain event in terms of likelihood, based on probabilities from the National Oceanic and Atmospheric Administration.


That rain, however, came in a few distinct waves, which stack up as a series of smaller or less-historic rain events when viewed over different time intervals. Sullivan’s largest three-day rain total of 6.7 inches, measured from April 29 to May 1, falls between a 10-year and a 25-year rain event, according to NOAA.


All that rain capped a historically wet month for Missouri. Patrick Guinan, the state climatologist, said preliminary data suggest that the month will rank as the wettest April on record, with a statewide average just shy of 10 inches of precipitation — about a quarter of Missouri’s annual average.


But not everyone thinks climate change or sheer rainfall are the sole explanations for recent near-record-level flooding around St. Louis.


“Land use is really a huge factor in flooding,” Holmes said. “From what I’ve seen, it trumps climate change in some areas.”


It’s definitely “a bigger game-changer,” he says, in urban areas, where paved surfaces drive more runoff into waterways and still more water is diverted by levee systems.


‘A constricted river’


Bob Criss, a professor at Washington University’s Department of Earth and Planetary Sciences who studies flooding, agrees that the cumulative impact of diverted water — and not rainfall — best explains the region’s recent major floods.


The problem, he says, was especially apparent with last week’s crest of the Mississippi River. Such a big river, he says, should not normally be so sensitive to similar episodes of rain. But he says it’s increasingly behaving like a small basin “because it’s far too squeezed” by levees that amplify flood severity.


“An event like this should not be setting the all-time (flood stage) record at Cape Girardeau, which it’s about to do, or maybe be No. 2,” Criss said. “This is not climate change. This is a constricted river.”







The Mississippi, he notes, has only eclipsed a 40-foot flood stage at St. Louis about 10 times since 1785, but has done so in 2013, 2016 and now again in 2017.


Criss is one of a group of area flood policy critics who suspect levees are chronically built higher than their authorized height. That belief was recently bolstered by the U.S. Army Corps of Engineers’ Rock Island District upstream from St. Louis, where officials reported that approximately 40 percent of the district’s Mississippi River levees are overbuilt.


It is unclear at this time whether those levees have contributed to flooding in the St. Louis area. The corps’ St. Louis District is conducting a similar investigation into local levee heights, set to be completed by March 2018.


Some residents in flooded communities on the Meramec are wondering whether there are enough flood control systems in place.


“There was a serious pursuit of damming this river up, some time ago,” said Fenton resident, John Huff, referencing a failed bid in the 1970s and ’80s to situate a dam near Meramec State Park in Sullivan. “This levee system isn’t working.”


Though some say it may have helped with flood control, dams come with their own complicated web of costs and benefits. Criss, for one, says it would have been the wrong approach, especially given the number of caves in that location.


“The whole area is Swiss cheese,” Criss said. “You cannot build a dam on that kind of rock.”


Plus, he points to severe floods in northwest Missouri in 2011 as a powerful illustration that dammed watersheds aren’t immune to flooding.


 

“That is just downstream from the largest network of flood control dams in the world,” said Criss, adding that those floods were largely triggered by rain as far up the Missouri River as Montana. “All the reservoirs were full. … You had to dump water from every reservoir down the line.”


Rising costs


Frequent floods aren’t just exhausting — they’re also expensive.


“Since 2011, the Mississippi River Valley has sustained over $50 billion in natural disaster impacts,” said Colin Wellenkamp, executive director of the Mississippi River Cities and Towns Initiative, which addresses river management issues.


Missouri alone has been affected by four separate billion-dollar flood events in the last decade. In inflation-adjusted records dating back to 1980, NOAA reports that only one other such event — the Flood of 1993 — surpassed the billion-dollar threshold in the state.


Some say policymakers need to adjust to new recurring climate extremes, or continue to pay a hefty price.


“It is becoming, more and more, a normal of extremes,” Wellenkamp said. “The happy medium is becoming less and less frequent.”


He says greater regional coordination will be required to restore “natural infrastructure” such as flood plains and wetlands to absorb flood risk along the river, instead of defending localities by simply “sending risk downriver.”


“It is certainly changing the calculus of how these challenges are approached,” Wellenkamp said. “The more conventional ideas don’t seem to be cutting it anymore. We need to approach these problems from larger, regional scales.


“Once upon a time, you could just focus on your part of the river,” he added. “Now it’s ballooning into a regional question.”


While many agree that a different approach will be needed going forward, some also wonder whether that should apply in the immediate aftermath of the latest flooding around St. Louis, broaching the difficult question of whether it’s prudent to rebuild in some areas.


“I feel badly for these people — this is a tragedy,” said Criss. “But there’s a point, are you really going to replace that carpet again?”


He noted that areas along the Meramec near Pacific, for instance, have been inundated in 1982, 1994, 2008, 2015 and again this year.


“There’s a point where one has to realistically evaluate the situation,” Criss said. “We have to expect higher water with increased frequency.”


When these unavoidable weather events happen, SERVPRO is equipped to handle any disaster large or small. Its imperative to call a professional instead of trying to clean up on your own. We are a 24/7 Emergency Service team who is faster to any size disaster. 


 


 


Grey, B. (2017, May 8). Two Catastrophic Floods In Less Than Two Years Wasn't Just A Case Of Bad Luck. Retrieved May 9, 2017, from http://www.stltoday.com/news/local/two-catastrophic-floods-in-less-than-two-years-wasn-t/article_33e07bfa-16dd-575b-8e18-9a6e2a2eebd0.html

Give Your Carpets A Spring Break!

4/19/2017 (Permalink)

Its that time of year again where we get to finally open our windows and let the fresh air in! The sun is out later in the evenings and the barbecues and family get-together's have started. The flowers and trees have started to bloom and it smells like fresh cut grass outside. However its not all sunshine and rainbows! What happens when your family comes over for a barbecue and the kids get ketchup and mustard all over your beautiful white carpet? Carpets are a sponge for allergens and bacteria causing spring allergies to worsen and linger for longer than ever needed. Its is extremely important to create a carpet cleaning regimen that way your home is always smelling fresh and clean. And not just smelling fresh and clean--internally, the carpet itself is healthier therefore not just clean on the outside but through the pad as well. So before you invite the family over or lay the blankets on the living room floor for a spring break movie night with the kids, make sure you call SERVPRO. Our showcase carpet cleaning will have your home party ready! 

March Is Red Cross Month

3/28/2017 (Permalink)

Founded in 1881, the American Red Cross is a charitable organization that relies on donations and volunteers to carry out their mission. Whether it is disaster relief, blood donations, military family support, or training and certification in CPR, life-guarding, first aid and more, the Red Cross is committed to helping those who need it most. The American Red Cross is part of the Global Red Cross Network, the worlds largest volunteer network found in 187 countries, according to the redcross.org. 

Every year, March is declared Red Cross Month by the President of the United States. The American Red Cross celebrates by honoring the "everyday heroes" who support and carry out the mission of the Red Cross by donating, giving blood taking a class or volunteering. 

SERVPRO began a partnership with the American Red Cross in 2013, and became an official disaster Responder partner in 2016. The Disaster Responder Program provides families and individuals immediate support, comfort and assistance when a disaster such as a house fire happens to them. Disaster Responders also help communities prepare for disasters ahead of time by participating in preparedness activities such as the Smoke Alarm Installation Campaign. To learn more about the American Red Cross, or how you can get involved, visit redcross.org.

Understanding Water Types

3/24/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or  other water sources; rainwater is also considered clean.  The term grey water is used  to classify slightly contaminated water. Clean water becomes grey water when it is left untreated allowing bacteria and other contaminants to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. 

 

Damage from Clean Water: 

-Shut off the water source if possible or contact a qualified professional to do so. 

-Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electric shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 

-Remove as much excess water from wood furniture after removing lamps and tabletop items. 

-Remove and prop up wet upholstery cushions to allow more even drying. 

-Move any paintings, art objects, computers, documents and other valuable items that may be sensitive to moisture to a safe place. 

-Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining. Do not use your household vacuum cleaner to remove water as there is potential for electric shock or causing damage to the vacuum cleaner. 

-Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water. 

Damage from Contaminated Water: 

-Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items. 

-Do not walk through contaminated areas, as you could spread damage to unaffected areas. 

-Do not turn on the HVAC system if there is a possibility of spreading contaminated air. 

-Do not use household fans to dry the structure; airflow could spread contaminants. 

-Discard any food and or products for personal hygiene and cleanliness if exposed to the contaminated areas. 

When you have water damage don't' leave your property to chance. CALL SERVPRO TODAY! 

Preparing For A Flood:

3/13/2017 (Permalink)

Flooding can happen fast in many environments. The American Red Cross recommends  having the following list of items packed and ready to go in the event of an evacuation due to flooding. 

-Water, 3 day supply; one gallon per person per day

-Food, 3 day supply of non perishable, easy to prepare food. 

-Flashlight

-Battery powered or hand crank radio (NOAA Weather Radio, if possible)

-Extra Batteries

-First Aid Kit

-Medications (7 Day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)

-Multi purpose tools

-Sanitation/Personal Hygiene Items

-Copies of Personal Documents

-Cell Phone with Chargers

-Family Emergency Contact Information

 

Smoke Alarms: Life Savers

1/25/2017 (Permalink)

Smoke alarms save lives when properly installed and maintained, according to the National Fire Protection Association. In homes, smoke alarms should be in every bedroom and on every level, including the basement. In office and commercial environments, check your state requirements or contact your local Fire Marshall to help ensure all codes are met. Test smoke alarms monthly using the test button. Smoke alarms with non-replaceable batteries need the entire smoke alarm unit replaced every ten years. If the alarm chirps signaling low battery take the proper steps to replace the unit or the batteries immediately. Never disable or remove the battery from an alarm. Almost half of fires where smoke alarms were present but did not activate had missing or disconnected batteries. In larger commercial facilities, hard wire or wireless smoke alarms offer benefits such as not needing to be tested as often and activating throughout the entire building if smoke is detecting in just one area. If you need help installing, testing or changing batteries in your smoke alarms, contact your local fire department, an electrician or the American Red Cross. Be sure your home or workplace has a fire emergency plan in place and conduct regular fire drills. 

How to Prevent and Thaw Frozen Pipes

1/24/2017 (Permalink)

  • Water expands as it freezes, which can place  a great deal of pressure on whatever container it is enclosed in, including pipes, causing them to burst. 
  • Pipes that are exposed to severe cold will freeze most frequently, such as those connected to outdoor hoses, swimming pool supply lines, and water supply lines in unheated interior areas such as crawl spaces or attics. 
  • There are simple steps that you can take to prevent frozen pipes before the onset of cold weather: 
    • Drain water from swimming pool and water sprinkler supply lines and do not put antifreeze in these lines unless directed. 
    • Remove, drain and store hoses outdoors. Close inside valves supplying outdoor hose bibs and open the outside hose bibs so water can drain. Keep this valve open so any water that remains in the pipe can expand without causing the pipe to break. 
    • Locate water supply lines in and around the outside of your home that are in unheated areas and insulate these pipes. There are specific products designed to insulate pipes such as pipe sleeves or heat tape and even newspaper can provide protection to pipes that are exposed to extreme cold.

9 Ways to Curb Moisture Indoors

1/24/2017 (Permalink)

1. Identify problem areas in your home and correct them. You can't mold-proof your home, but you can make it mold-resistant. Do an audit of your home: where are the problem areas? Does the basement flood? Do you notice frequent condensation on an upstairs window? Is there a water stain on the ceiling from a persistent leak? Preventing mold from growing or spreading might be as simple as ripping up carpet in a damp basement, installing mold-resistant products, or repairing damaged gutters. Or it may be a matter of major excavation and waterproofing. Whatever the case, address the problem now. It might cost some money up front, but it will surely be more costly down the road if mold continues to grow unchecked.

2. Dry wet areas immediately. Mold can't grow without moisture, so tackle wet areas right away. Seepage into the basement after a heavy rainfall, accumulation from a leaky pipe, even a spill on the carpet should be dried within 24 to 48 hours. If you've experienced a flood, remove water-damaged carpets, bedding, and furniture if they can't be completely dried. Even everyday occurrences need attention: don't leave wet items lying around the house, and make sure to dry the floor and walls after a shower. Don't leave wet clothes in the washing machine, where mold can spread quickly. Hang them to dry — preferably outside or in areas with good air circulation.

3. Prevent moisture with proper ventilation. It may be that your routine domestic activities are encouraging the growth of mold in your home. Make sure an activity as simple as cooking dinner, taking a shower, or doing a load of laundry doesn't invite mold by providing proper ventilation in your bathroom, kitchen, laundry room, and any other high-moisture area. Vent appliances that produce moisture — clothes dryers, stoves — to the outside (not the attic). Use AC units and dehumidifiers (especially in humid climates), but make sure they don’t produce moisture themselves by checking them periodically and cleaning them as directed by the manufacturer. Your energy-efficient home may be holding moisture inside, so open a window when cooking or washing dishes or showering, or run an exhaust fan.

4. Equip your home with mold-resistant products. Building a new home or renovating an old one? Use mold-resistant products like mold-resistant drywall or mold-resistant Sheetrock, and mold inhibitors for paints. Traditional drywall is composed of a gypsum plaster core pressed between plies of paper. Mold-resistant drywall is paperless — the gypsum core is covered in fiberglass, making the surface highly water-resistant. Moisture-resistant drywall is especially valuable in areas prone to wetness, such as bathrooms, laundry rooms, basements, and kitchens. Not only is traditional drywall more susceptible to mold than the paperless kind, but it is also difficult to rid of mold, and removal and replacement can be expensive. Mold-resistant gypsum board is also available; the core of the drywall is developed in such a way to prevent moisture absorption, and thus prevent mold growth.

 

5. Monitor humidity indoors. The EPA recommends keeping indoor humidity between 30 and 60 percent. You can measure humidity with a moisture meter purchased from your local hardware store. You'll also be able to detect high humidity by simply paying attention to potential problem areas in your home. Telltale signs of excessive humidity include condensation on windows, pipes, and walls. If you notice condensation, dry the surface immediately and address the source of moisture (for example, turn off a humidifier if water appears on the inside of nearby windows).

6. Direct water away from your home. If the ground around your home isn't sufficiently sloped away from the foundation, water may collect there and seep into your crawlspace or basement.

7. Clean or repair roof gutters. A mold problem might be a simple matter of a roof that is leaking because of full or damaged gutters. Have your roof gutters cleaned regularly and inspected for damage. Repair them as necessary, and keep an eye out for water stains after storms that may indicate a leak.

8. Improve air flow in your home. According to the EPA, as temperatures drop, the air is able to hold less moisture. Without good air flow in your home, that excess moisture may appear on your walls, windows and floors. To increase circulation, open doors between rooms, move furniture away from walls, and open doors to closets that may be colder than the rooms they’re in. Let fresh air in to reduce moisture and keep mold at bay.

9. Keep mold off household plants. They're beautiful and help keep your indoor air clean — and mold loves them. The moist soil in indoor plants is a perfect breeding ground for mold, which may then spread to other areas of your house. Instead of getting rid of your plants, try adding a bit of Taheebo tea to the water you give to your houseplants. The oil of this tree, which withstands fungi even in rain forests, helps hinder mold growth in plant soil and can be found at natural food stores.

Finally, educate yourself on your region's climate — be it the cold and wet Northeast, the hot and wet South, the hot and dry Southwest, or the cold and dry West — and how it responds to moisture. There is no one-size-fits-all solution when it comes to mold prevention. Knowing what works for your climate and your home is an important first step.

Call The Cleanup Team That Is Faster To Any Size Disaster

1/23/2017 (Permalink)

The first 48 hours after a disaster to your business can make the difference between restoring versus replacing damaged property and personal belongings. Rapid response and timely mitigation can help prevent large larges from creating long term problems. SERVPRO professionals understand returning your business to normal is a primary concern. Our Response Teams are trained in caring for both you and your property. By responding quickly with a full line of cleanup and restoration services, SERVPRO professionals can help you get your business back up and running quickly and help protect your property and belongings. 


If your home or business suffers a disaster, contact us today to make it "Like it never even happened." When a fire or water damage takes control of your life, SERVPRO will help you take it back.

"Cents" of Smell

1/11/2017 (Permalink)

Create an Impact

You only have on chance to make a first impression with your customers. Using safe and biodegradable products, SERVPOR can create a fresh, clean and long lasting impression. 

Ways to Impress Your Customers:

  • Clean dirty and stained ceilings
  • scrub lobby, furniture and draperies. 
  • Establish maintenance plan for furnishings, carpets and draperies.
  • Clean HVAC and air duct systems. 

Clean Sweep for Ducts: 

Improve the Air Quality  of Your Business

When Addressing the air quality, inspecting the duct-work is SERVPRO's first order of business. Dirty Ducts can work to circulate odors and contaminant like mold and irritating dust throughout the building. 

SERVPRO uses proven Portable Ventilation and Air Duct Cleaning System to examine duct-work and make a clean sweep removing years of dust and grime. 

THE SERVPRO DIFFERENCE

  • Reduce potential for mold growth 
  • Remediate bacteria, fungi and mold
  • Restore peak energy efficiency. 
  • Eliminate offensive odors. 
  • Free written inspections and estimates. 

 

Disaster Recovery Team

1/9/2017 (Permalink)

SERVPRO knows that no matter what size the disaster is the issue at hands needs to be taken care of, and fast! We can handle any size disaster to get your home or large facility back and running after a natural disaster. 

When a storm or disaster strikes, SERVPRO's Disaster Recovery Team is poised and "Ready for Whatever Happens." With a network of nearly 1700 franchises, the SERVPRO system strives to be faster to any disaster. Strategically located throughout the United States, SERVPRO's Disaster Recovery Team is trained and equipped to handle the largest storms and highest flood waters. Providing experience, additional manpower, equipment and other resources, The Disaster Recovery Team assists your local SERVPRO Franchise Professionals. SERVPRO's Disaster Recovery Team has responded to hundreds of disaster events. In the aftermath of disaster, there is only one objective, to help make it like it "Like it never even happened."

 

Managing Mold

1/9/2017 (Permalink)

Mold-Its a four letter word that makes most people cringe. But contrary to popular belief, not all mold is dangerous; some mold is even quite useful. Fungi and mold naturally occur in our enviornment . More than 100,000 different types of fungi have been identified. Fungi is present in our everyday lives in bread and baked products; the unique flavor of blue cheese is the result of mold. Though some types of mold can be harmful. Excessive amount of mold and mold exposure may present health concerns for some people. 

The intrusion of water into your home or business may result in mold growth. Water intrusions can be cause by storm damage, plumbing or equipment failures, long standing leaks and poor humidity control. When these water intrusions are not addressed right away, the resulting damage can be an increased risk of harmful mold growth. Mold spores are normally present in most environments. If the humidity and moisture levels in a water damaged environment are not controlled, mold spores can grow and multiply. Organic materials found inside a building, like wood, drywall, paper and insulation, provide a food source for mold, allowing growth to flourish this can lead to indoor environmental conditions that pose a health threat. 

When determining if you have a mold problem, be alert for; the presence of visible mold, strong musty odors, evidence of past moisture problems and excessive humidity. 

Indoor Air Quality/Environmental Professionals

1/9/2017 (Permalink)

Indoor Air Quality/Environmental Professionals  evaluate the quality of the air inside a structure. Some specialize and are skilled in testing buildings for the presence of molds. Using various testing devices, these professionals collect air and surface samples to compare the indoor mold spore count to the outdoor environment. If you have concerns about mold, SERVPRO of Lincoln and Warren Counties can assist you in locating a qualified indoor Air Quality/ Environmental Professional. 

SERVPRO cares about proper restoration of your structure. In most water damage situations excessive mold growth is not a problem and SERVPRO can safely restore your building to pre-loss condition. The need to address the presence of mold can only be determined by an on-site, indoor environmental inspection. Please keep in mind SERVPRO does not interpret insurance policies or overages; you must consult your insurance company                                                              to determine the scope of the policy coverage. 

Attention Businesses: Having A Hard Time Keeping Up With Carpets?

1/9/2017 (Permalink)

WE KNOW STAINS!

Since 1967 SERVPRO Franchise Professionals have been handling stains and soils of all tupes from residential homes to commericial facilities. Using IICRC (Institution of Inspection, Cleaning and Restoration Certification) standards for carpet care as a guide, a SERVPRO of Lincoln and Warren Counties Professional will walk with you through your business and guide you in the best decisions to care for your carpet. It is extremely important to remember that when it comes to your business, first impressions are important to clients, customers and consumers. Having a clean office or facility is the quickest and easiest way to make a lasting impression. 

We will take time to: 

  • Show you what carpet cleaning options would be best for your carpets level of soiling.
  • Give you an estimate of time and cost of the carpet cleaning.
  • Explain the benefits of soil protection. 
  • Explain the advantages of a clean carpet for good indoor air quality. 
  • Explain how you can help prolong your carpets appearance with frequent vacuuming. 

For answers about carpet cleaning and care, contact SERVPRO of Lincoln and Warren Counties at 636-456-3422

Who Are You Going To Call When A Natural Disaster Effects Your Home?

1/9/2017 (Permalink)

Imagine your home being flooded. What do you do? What goes through your mind? As much as this is such as hard thing to fathom, it is not something that is far from someones reality. During natural disasters, people tend to go into a frenzy. Everyone you know around you is dealing with the same issue. Hurricaines, Tornadoes, flooding and snow storms are wide spread weather events which means you need someone whose going to treat you like your home or business like it is the only one with an issue? Calling SERVPRO is your best best. We are faster to any size disaster! We stand by our response rates to any disaster which is what sets us apart from our competitors.

Our guidelines require us to follow the protocol below:

-Within one hour from notice of loss, a SERVPRO professional will contact your insured to arrange for service

-Within four house of loss notification, a SERVPRO Professional will be on site to start mitigation services if necessary.

-Within eight business hours, a verbal briefing of the scope will be communicated to the adjuster by a SERVPRO Professional.

 

2017 Resolution: Plan Ahead!

1/2/2017 (Permalink)

With each new year, may people resolve to better themselves or so me part of their life. This year, make a resolution to be READY. No one ever plans on a disaster, but you can prepare for it. The SERVPRO Emergency Ready Profile, ERP will ensure you are 'Ready for Whatever Happens" in 2017. 

In the event of an emergency the ERP can help minimize business interruption by having an immediate plan of action in place for your facility. The ERP is a comprehensive document containing critical information about your business, including emergency contacts, shut off valve locations and priority areas. The ERP also establishes SERVPRO of Lincoln and Warren Counties as your disaster mitigation and restoration provider, giving you access to over 45 years experience and a System more than 1700 Franchises strong. The ERP is a no-cost assessment; and all it requires is a little time, making it a great value that could save you time and money in the future. By downloading the SERVPRO READY App, this information is stored electronically and can be accessed using your mobile device putting help at your fingertips. 

Preparation is the key to making it through any size disaster, whether it is a small water leak, a large fire or an area flood. Having a plan in place may help minimize the amount of time your business is inactive and get your back in the building following a disaster. Don't wait until disaster strikes-Resolve to be READY. Call SERVPRO of Lincoln and Warren Counties to establish your Emergency READY Profile, and be "Ready for whatever happens" in 2017. 

Advantages of the SERVPRO Emergency READY Profile:
-A no-cost assessment of your facility

-A concise profile document containing only the critical information needed in the event of an emergency

-A guide to help you get back into your building following a disaster

-Established your local SERVPRO Franchise Professional as your disaster mitigation and restoration provider

-Identification of the line of command for authorizing work to begin

-Provides facility details such as shut-off valve locations, priority areas and priority contact information. 

Halt Winter Heating Hazards

12/20/2016 (Permalink)

The winter season is here and with it comes shorter days and lower temperatures. No matter where you live, winter brings a change in weather. In an effort to keep our homes and workplace cozy, many people use alternative heating sources like fireplaces, portable space heaters and wood burning stoves. Did you know, heating equipment is a leading cause of home fire deaths? According to the National Fire Protection Association, heating equipment fires cause an estimated $1 billion in direct property damage annually. Keep the following safety tips in mind to help reduce your risk of a heating-related fire. 

-Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove, or a portable space heater. Have a three foot "kid-free zone" around open fires and space heaters. 

-Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home. 

-Remember to turn portable heaters off when leaving the room or going to bed.

-Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 

-Have heating equipment and chimneys cleaned and inspected every year by a qualified professional.

-Have a qualified professional install stationary space heating equipment water heaters or central heating equipment according to the local codes and manufacturers instructions. 

-Test smoke alarms monthly. 

Holiday Fire Facts

12/6/2016 (Permalink)

One of every three home Christmas tree fires is caused by electrical problems. 

Although Christmas tree fires are not common, when they do occur, they are more likely to be serious. On average, one of every 31 reported home Christmas Tree fires result in a death compared to an average of one death per 144 total reported home fires. 

A heat source too close to the tree causes one in every four Christmas tree fires.

Two out of five home decoration fires are started by candles.

One third of all candle fires start in the bedroom. 

Its is extremely important to go through children's rooms and areas not normally occupied and check for any fire hazards that may cause an accident. 

Make sure all Christmas lights are turned off before going to bed. Tree lights can make trees become hot faster than you think especially while sitting on over night. 

Is Your Property Ready For The Winter?

11/28/2016 (Permalink)

Cold weather can have a huge impact n your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared and help take the sting out of winter weather. 

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits. 

-Check your business property for downed tree limbs and branches. Weather, such as wind and heavy rain, ice and snow, can cause branches to fall, which could cause damage to the property and potentially cause personal injuries. 

-Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect, that can lead roof damages and interior water problems. 

-inspect property, especially walkways and parking lots, for property drainage to alleviate flood hazard potential. 

-inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slips surfaces and post caution signs  where water could be present. 

Celebrate Safely With A Recipe For Safety

11/8/2016 (Permalink)

Each November, families gather to celebrate Thanksgiving by preparing a delicious feast, but if you don't practice safe cooking habits, your holiday could become hazardous very quickly. According to the National Fire Protection Association, cooking fires are the number one cause of home fires and home injuries. The leading cause of fires in the kitchen is unattended cooking. Its important to be alert to prevent cooking fires. Be on alert! If you are sleepy or have consumed alcohol don't use the stove or stovetop. Stay in the kitchen while you are frying, grilling boiling or broiling food. If you are simmering, baking or roasting food, check it regularly, remain in the kitchen while food is cooking and use a timer to remind you that you are cooking. Keep anything that can catch fire such as oven mitts, wooden utensils, food packaging, towels and curtains away from the stove top. If you have a cooking fire, consider the following safety protocols to help keep you and your family safe. Just get out! When you leave, close the door behind you to help contain the fire. Call 911 or call the local emergency number after you leave. For an oven fire turn off the heat and keep the door closed. If you try to fight the fire,  be sure others are getting out and you have a clear way out. Keep a lid nearby when you're cooking to smother small grease fires. Smother the fire by sliding the lid over the pan covered until it is completely cooled. 

Can You Escape Under 2 Minutes?

10/18/2016 (Permalink)

Fire experts agree, people have as little as two minutes to escape a burning home before it’s too late to get out. In a matter of moments a small flame can become a major fire, making it critical to be prepared and have an escape plan in place. A survey conducted by the American Red Cross shows only 26% of families have developed a fire escape plan. Once a plan is in place it is critical that everyone in the home understands the plan; the best way to do this is by practicing the escape plan at least twice a year. Increase your chance of surviving a fire by ensuring you have a working smoke detector in place, building an escape plan, and practicing the escape plan. The following are a few suggestions to help you develop an emergency escape plan. The following are  few suggestions to help you develop an emergency escape plan.

Draw a map of each level of your home and show all doors and windows. Find two ways to get out of each room. Make sure all doors and windows that lead outside open easily.

Consider escape ladders for sleeping areas on the second and third floors. Only purchase collapsible escape ladders evaluated by a recognized testing laboratory. Store them near the window where they will be used.

Choose an outside meeting place a safe distance in front of your home where everyone can meet after they have escaped. Make sure to mark the location of the planned meeting space on your map.

 Teach children how to escape on their own in case you cannot help them. Place for everyone in your home with special considerations for elderly or disabled individuals.

Practice your fire escape plan during the day and at the nighttime.

October is Fire Prevention Month

10/10/2016 (Permalink)

 

October is Fire Prevention Month, a perfect time to examine emergency preparedness plans for your home and business, including your fire escape plan. Do you have a fire escape plan? Have you changed your smoke alarm batteries within the last year? 

The National Fire Protection Association (NFPA) designates a week each October to focus on fire prevention awareness. The 2016 theme is "Don't wait, Check the Date! Replace Smoke Alarms Every 10 Years," designed to educate the public on the basic but essential elements of smoke alarm safety. The NFPA recommends installing smoke alarms in every bedroom, outside each separate sleeping area, and on every level of your home, including the basement. Did you know that roughly half of home fire deaths reduce from fires reported between 11 p.m. and 7 a.m., when most people are asleep? Smoke alarms save lives. In fact, having a working smoke alarm cuts the chances of dying in a reported fire in half!

Stay safe and prepare now to ensure you are ready for any disaster. 

*Data provided by the National Fire Protection Agency

Hurricane Mathew

10/5/2016 (Permalink)

 

 

Hurricane Matthew passed over Cuba on Wednesday and continued its destructive path toward the Bahamas and the U.S., leaving behind a trail of devastation that includes at least 11 deaths.

Florida, Georgia, South Carolina and North Carolina have each declared a state of emergency. Officials issued stern warnings for millions of coastal residents to prepare to evacuate as the powerful category 3 storm slowly tracked north at 8 mph with 125-mph winds.

"A turn northwestward is expected on Wednesday, with the threat eventually shifting to the southeast United States," ABC meteorologist Daniel Manzo said. "Forecast models are still showing increasing chances that Matthew will come very close to the eastern shores of Florida on Thursday and into Friday."

No Atlantic storm on record has packed such powerful winds for such a prolonged period time as Matthew, as its slow trajectory and potent energy have wound a path of destruction that looks to continue as it approaches the U.S coast.

Matthew currently spans some 700 miles, with hurricane force winds extending 40 miles from the storm's center and tropical storm winds extending some 160 miles outward.

More than one million people were ordered to prepare to leave the coast in South Carolina, in a swath of the state that spans 100 miles inland from the shore. Florida, Georgia and North Carolina also ordered coastal communities to evacuate.

Lines backed up and shelves were cleared out at supermarkets in Florida, as residents stocked up on provisions and watched the storm's progress.

Even as the U.S. hurried its storm preparations, Matthew bore down on the southwestern islands of the Bahamas Wednesday, where residents braced for hurricane-force winds, a storm surge of up to 15 feet and as much as 15 inches of rain.

Bahamas Prime Minister Perry Christie voiced concern about the potential impact on the sprawling archipelago off Florida's east coast.

"We're worried because we do not control nature," he said.

At least five deaths took place in Haiti, which appeared to be hardest-hit by the storm so far. Thousands of people there scrambled for shelter amid reports of a powerful storm surge, violent winds and widespread flooding.

Raging floodwaters severed a key bridge linking the southern peninsula directly impacted by the storm with the rest of the country, raising fears that the worst of the damages has yet to be discovered.

 

 

The Associated Press contributed to this report.

The Right Equipment

9/12/2016 (Permalink)

SERVPRO understands that using professional equipment makes a measurable difference in reducing claims loss experience. When time matters, technology and equipment must be counted on to perform. SERVPRO will answer your call with fast action, exceptional equipment, and trained uniformed personnel. Certainly, the right tool for the job is vital to timely mitigation and restoration, but perhaps more important, SERVPRO fire damage professionals are thoroughly trained in fire cleanup and restoration. For instance, knowing the different types of smoke and their behavior patterns are vital to proper restoration. 

-Wet Smoke-Plastic and Synthetics; low heat, smoldering, pungent odor, sticky, smeary. 

-Dry Smoke-Paper and Wood; Fast burning, high temperature, dry powdery, non- smeary residues. 

-Protein-Virtually invisible, discolors paints and varnishes, extreme pungent odor

-Fuel Oil Soot- Furnace puff backs. 

-Other Types- Tear gas, fingerprint powders and fire extinguisher residue. 

Pretesting determines the proper cleaning method and allows SERVPRO to focus on saving your precious items. Isn't that what really matters? 

Understanding Mold

9/6/2016 (Permalink)

Mold can be found almost anywhere; they can grow on virtually any organic substance, as long as moisture and oxygen is present.  There are molds that can grow on wood, paper carpet, foods and insulation. Mold reproduces by making spores that usually cannot be seen without magnification. Mold spore waft through the indoor and outdoor air continually. When mold spores land on a damp spot indoors, they may begin growing and digesting whatever they are growing on in order to survive. Molds gradually destroy the things they grow on. Bacteria can start to grow within hours and mold can start to grow within days. Mold spores can lay dormant for years until an ideal growing condition develops in which they start to flourish. Especially during the summer, the warm humid conditions are a perfect microenvironment for mold growth. When excessive moisture accumulates in buildings or on building materials, mold growth with often occur- particularly if the moisture problem remains undiscovered or unaddressed. It is impossible to eliminate all molds and mold spores in an indoor environment. However, mold growth can be controlled indoors by controlling the moisture. Many types of mold exist. All molds have the potential to cause serious health effects. Most can produce allergens that can trigger allergic reactions or even asthma attacks in people allergic to it. Others are known to produce potent toxins and/or irritants.  Potential health concerns are an important reason to prevent mold growth and to remediate and clean any existing mold growth indoors. The purpose of mold remediation is to remove them old to prevent human exposure and damage to building materials and furnishings. It is necessary to clean up mold contamination, not just kill it. Dead mold is still allergenic, and some dead molds are still potentially toxic! Applying the appropriate restoration procedures within the first few hours of a water loss can save thousands of dollars in secondary damage. Before the growth of mold becomes visible, there will be a faint musty or earthy smell. In time, mold will appear on the outside of the wall as a stain or discoloration. In a standard situation, our SERVPRO team would examine the structure for any visible signs of mold nod remove the mold growth and excess spore returning the area back to normal levels. At SERVPRO we use a third party mold testing company if mold is not visible. 

Its The Water You Don't See!

7/21/2016 (Permalink)

Thermo Hygrometer measuring temperature and relative humidity.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time. The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. We can answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools used by our franchise.

-Moisture sensors are used to detect moisture in carpets, baseboards and walls.

-Moisture meters are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings allowing us to monitor the drying process.

-Thermo Hygrometers measure temperature and relative humidity. When armed with this information, SERVPRO can calculate and create an environment most conducive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.  

Celebrate Summer Safely

7/6/2016 (Permalink)

Summer is synonymous with barbeques, parades and fireworks displays; but along with all the festivities are plenty of visits to emergency rooms—especially in July. Each year around 230 people are injured badly enough to require medical treatments after firework-related incidents, according to the U.S consumer Product Safety Commission. In addition to causing injury, fireworks are also responsible for thousands of house fires each year with millions of dollars in property damage.

There is nothing like firing up the grill during the summer months! Did you know, July is the peak month for grill fires? A backyard barbeque can become dangerous quickly if proper safety precautions aren’t considered. As your local SERVPRO professional, we want you to have an enjoyable and safe summer. Consider the following tips to help ensure your summer celebrations are disaster free!

-Propane and charcoal BBQ grills should only be used outdoors.

-The grill should be placed well away from the home, deck railings and out from under eaves and over hanging branches.

-Keep children and pets away from the grill area.

-Keep your grill clean by removing grease or fat buildup from the grills and in trays below the grill.

-Never leave your grill unattended.

- When using a charcoal grill, let the coal completely cool before disposing in a metal container.

-Anyone using fireworks or standing nearby should wear protective eyewear.

-Do not to try to relight or handle malfunctioning fireworks. Keep a bucket of water nearby to fully extinguish fireworks that don’t go off or in case of fire. Children should never pick up fireworks that may be left over as they may still be active.

-The Safest way to enjoy fireworks is to attend a public display conducted by trained professionals. 

The Science of Drying

5/31/2016 (Permalink)

Did you know there is actually a science behind the drying process? Having the knowledge of psychrometrics is essential to restoring water damaged structure to its pre-loss condition. While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, SERVPRO professionals are trained in the science of drying and follow strict industry-approved standards to help lower the chances of any secondary damages. If your business suffers water damage, SERVPRO will:

  • Inspect the building to detect every component that is wet, to help prevent secondary damage from happening
  • Measure how much moisture is in wet materials and monitor whether the materials are drying properly
  • Speed up Mother Nature by using professional drying equipment  

What exactly does it mean to help "Speed up Mother Nature"? A wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material--but only if the air is, indeed, drier. The only problem is, nature takes too long and secondary damages may occur while the building is drying out. 

SERVPRO uses equipment to help dry hard wood floors, tough to reach spaces inside your walls and much more. We also use state of the art monitoring equipment and a proven scientific drying process to help speed the drying of your home or business. 

Understanding WEA's

5/3/2016 (Permalink)

Living in the Midwest means dealing with unpredictable storms. These storms often lead to damaging wings, hail and tornadoes. Wireless Emergency Alerts (WEA) are emergency messages sent by authorized government alerting authorities through your mobile carrier. Government partners include local and state public safety agencies, FEMA the FCC, the Department of Homeland Security, and the National Weather Service. Alerts received at the right time can help keep you safe during an emergency. With WEA alerts can be sent to your mobile device when you may be in harm’s way, without need to download in app or subscribe to a service. WEA may share: 

-Extreme weather warnings

-Local Emergencies requiring evacuation or immediate action

-AMBER Alerts

-Presidential Alerts during a national emergency

A WEA will look like the picture shown above. The WEA message will typically show the type and time of the alert, any action you should take and the agency issuing the alert. The message will be no more than 90 characters. 

Why should you buy a Weather Radio?

5/3/2016 (Permalink)

 One of the best precautions you can take is to purchase a good quality weather radio. A weather radio is designed to alert you to potentially dangerous weather situations, like a tornado. It allows you to be warned ahead of storms, providing you time to seek shelter. A weather radio is the most reliable source for weather alerts. 

Weather radios have made much advancement over the years and are very affordable. Most basic weather radios average around $30 and can be programmed to only alert you for the weather alerts that you choose. 

When shopping for a weather radio, look for the following key feature.

-Reviewable alerts (You can scroll through alerts and turn off the siren for alerts you do not wish to hear)

-Specific Area Message Encoding (SAME) alert programming are alerts when specific counties are threatened, ensuring you only receive alerts for your county)

- Ease of programming. 

If you need help programming your weather radio, you can always contact your local National Weather Service office or for additional information, including county codes for your state, visit the NOAA Weather Radio Website at www.nws.noaa.gov/nwr

Smoke Alarms Save Lives

1/20/2016 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half. 

The National Fire Protection Association recommends smoke alarms be install in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes and smoke detectors requirements are met. 

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or client to escape quickly and safely in an emergency situation. 

Review the following tips regarding smoke detector installation and maintenance. 

-Install smoke alarms on every level of the home including the basement. 

- Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance. 

-Test smoke alarms at least once a month using a test button. 

-Replace batteries in all smoke alarms at least once a year. If an alarm "chirps" the battery is low and should be replaced right away. 

-Replace all smoke alarms when they are 10 years old. 

Eliminate Heating Hazards This Winter!

1/12/2016 (Permalink)

The winter season is in full swing! The days are shorter and temperatures are lower. Here in Missouri the winter weather will affect what we do to keep our homes and work places comfortable. In an effort to keep our homes and workplaces cozy, many people use alternative heat sources like fireplaces, portable space heaters, and wood burning stoves. According to the National Fire Protection Association, heating equipment is responsible for an estimated $893 million in property damage annually. Heating is the second leading cause of residential fire deaths, making it important to review ways to help reduce the risk of a heating-related fire. 

-Keep anything flammable at least three feet away from heating equipment, like the furnace, fireplace, wood stove or portable space heater. Have a three foot "Kid-free zone" around open fires and space heaters. 

-Remember to turn portable heaters off when leaving the room or going to bed. 

-Always use the right kind of fuel, specified by the manufacturer, for fuel burning space heaters. 

-Make sure the fireplace has a sturdy screen to stop sparks from flying into the room. Ashes should be cool before putting them in a metal container. Keep the container a safe distance away from your home. 

-Have heating equipment and chimneys cleaned and inspected every year by a qualified professional. 

-Have a qualified professional install stationary space heating equipment, water heaters or central heating equipment according to the local codes and manufacturer's instructions. 

-Test smoke alarms monthly. 

What Will You Do When Disaster Strikes Your Business?

12/16/2015 (Permalink)

As many as 50% of businesses close down following a disaster. According to the latest research, of the businesses that survive, the overwhelming majority of them had a preparedness plan in place. Pre-planning can serve as an insurance policy aimed at peace of mind. And knowing you are "Ready For Whatever Happens" speaks trust to your clients and employees that in the even your business is affected by a disaster, they don't necessarily have to be as well. By developing a SERVPRO Emergency Ready Profile for your business, you minimize business interruption by having an immediate plan of action. Knowing what to do and what to expect in advance is the key to timely mitigation and can help minimize how water and fire damage can affect your business. 

 This is a no cost assessment of your facility. It will include a concise profile document that contains only the critical information needed in the event of an emergency such as, Shut off valves, Emergency Exits and more--All with pictures of each area so quick action can be taken if need be. This profile will also contain a guide to help you get back into your building following a disaster. It will establish our team as your disaster mitigation and restoration provider. This profile will also identify a line of command for authorizing work to begin.  

Having a quick reference of what to do, how to do it and who to call provides solutions in advance of an emergency so that during the emergency you are "Ready for Whatever Happens" 

Is Your Property Ready For Winter?

12/9/2015 (Permalink)

Cold weather can have a huge impact on your home or business if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleep or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take steps to be prepared, and help take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

1.     Check your property for downed tree limbs and branches. Weather, such as heavy wind, heavy rain, ice and snow can cause branches to fall, which could cause damage to the property and potentially cause personal injuries.

2.     Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should be directed away from the home or business. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a damming effect that can lead to roof damage and interior water problems.

3.     Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.

4.     Inspect property especially walkways and parking lots for proper drainage to alleviate flood hazard potential.

5.     Inspect all handrails, stairwells and entryways to address and correct potentially slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.

6.     Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawl space. Once the valve is off, open the outside faucet to ensure it drains, preventing any remaining water from freezing in the pipe. 

Avoid Holiday Hazards

12/1/2015 (Permalink)

Candles, pretty lights and decoration are just a few of the items that add to the charm and cheer of the holiday season. However, if they are not used carefully your holidays may go from festive to frightening very quickly. 

Review the Following simple safety tips, provided by the National Fire Protection Association, to greatly reduce your risk in your home or business this holiday season. 

  • Two out of five home decoration fires are started by candles. Keep candles at least 12 inches away from anything that burns. 
  • Use sturdy candle holders that are not likely to tip over and place candles on clear, uncluttered surfaces. Consider using flameless candles instead of real candles. 
  • Make sure your tree and decorations are at least three feet away from heat sources like fireplaces, radiators, space heaters, candles or heat vents. 
  • Make sure you have the correct type of lights for your desired decor. Some lights are designed for only indoor or outdoor use, but not both. 
  • Carefully inspect light strands before placing them. Replace any string of lights with worn or broken cords or loose bulb connections. Connect no more than three strands of light sets. 
  • Remember to turn off outside decorative lights and Christmas tree lights before leaving or going to bed. 
  • Get rid of your tree after Christmas or when it is dry. Dried out trees are a fire danger and should not be left in the home or garage, or placed outside against the home. Check with your local community to find a recycling program. 
  • Bring outdoor electrical lights inside after the holidays to prevent hazards and make them last longer. 

Be prepared for Severe Weather!

5/20/2015 (Permalink)

A lightning storm

Preparation is key to making it through any size disaster and having a plan in place may help minimize the amount of time your business is inactive and get you back in the building faster following a disaster. Don’t wait until disaster strikes. Call us today to establish an Emergency Ready Profile for your property and be ready for whatever happens. 

Build an Emergency Kit:

  • Water (One gallon per person per day)
  • Food (Non perishable, 3-day supply)
  • Manual can opener
  • battery operated radio
  • Flashlight and extra batteries
  • First aid kit
  • Whistle to signal for help
  • Clothing
  • Dust masks or bandanas
  • Wrench or pliers to turn off utilities 
  • Hygiene items
  • Important documents, copies of insurance policies identification cards and bank account information
  • Cash
  • Fire Extinguisher
  • Matches in waterproof container 

Happy Customers

1/15/2015 (Permalink)

We love sharing letters and testimonials from our satisfied customers. Here is one we recieve from a family who suffered a water loss right before the holidays.

"Having suffered a flooding catastrophe the Monday before Thanksgiving 2014, my husband and I were in a panic as to how this was to be fixed by Christmas 2014. Our insurance adjusters have us several companies to contact for estimates and SERVPRO was first on their list. It seems that Jacob Kyonka (Crew Chief) dropped everything he was involved in and made a beeline to our home to assess the damage. He gave us an estimate and time frame of completion, both of these seemed resonable and work started within days. His work crew was a young group of fellows who were very considerate of the customer. They had to maneuver basement steps, MANY MANY times and yet would always close the back door behind them (to avoid mice from entering) even thhough they had their hands full of debris and/or new construction. They stayed on task and asked many questions about how we would like things fixed and they always cleaned up any mess that was incurred during construction. They NEVER played loud music (Or any music at all) which was very refreshing. Any questions/concerns we might have were quickly answered/solved by Jake Kyonka even though we were some distance away from their main location. In conclusion, we would highly reccomend SERVPRO of Lincoln and Warren Counties to anyone who would choose to use their services. The cost was reasonable, the service was outstanding, and the job was well done. 

Thank you Larry and Jill. We appreciate such a wonderful testimony and we are extremely happy to have great customers such as yourselves. 

Reversing the effects of fire damage:

12/18/2014 (Permalink)

These are matching end tables that had soot damage. The one on the left was cleaned with our SERVPRO wood cleaners and wood paste.

After a family sees their belongings immersed in smoke damage, it is hard to imagine that these items could ever look like they once did. Rest assured, your furniture can be returned as good as new with our SERVPRO deep cleaning process. We can make items that were once blackened with thick soot be revealed back to its original state.  

Pipes freezing and bursting during falling temperatures:

1/8/2014 (Permalink)

  • Cold weather can have a huge impact on you home or business if you are not properly prepared. Whether it is freezing temperatures, damaging winds,sleet or snow, all can cause serious property damage. While you can’t control the weather, you can take the steps to be prepared, and help take the sting out of winter weather. To help prevent costly damages due to weather, consider taking the following precautions before winter weather hits (again…)

  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential. ( Protect water pipes from freezing by simply allowing water to drip when temperatures dip below freezing. If pipes are under a cabinet, leave the cabinets doors open allowing warm air inside o circulate around the pipes. If the building has outdoor faucet, consider shutting the water off at the main valve in the basement or crawl space. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing the pipe.)

Fall Fire Safety

10/14/2013 (Permalink)

Autumn is the favorite time of year for many people- the temperatures are cooler, the scenery is beautiful and colorful, and there are plenty of events and activities to keep us all busy. But, there are also some unique fire hazards, and it is to your advantage to plan ahead to ensure your fall season is safe and fire-free.  Keep these tips in mind:  be careful where you put your fall decorations, many are highly flammable so don't place them near open flames or heat sources; don't block escape routes with decorations; teach children to stay away from open flames; avoid billowing fabric when choosing Halloween costumes; try to use a flashlight or battery-operated candle in jack-o-lanterns, and use extreme caution if using a real candle. Furthermore, be aware of the dangers of an excess of carbon monoxide. CO poisoning can occur from faulty furnaces or other heating appliances, portable generators, water heaters, clothes dryers, or idling cars left running in enclosed spaces. Be sure that you have fuel-burning appliances inspected every year, that your fireplace and fuel-burning equipment is properly vented, and only use BBQ grills outside.

Preparedness in Missouri

7/31/2013 (Permalink)

Recently, we did a presentation for the Horizons Club at First State Community Bank in Warrenton on "Preparing for Disaster in Missouri." We covered topics such as why preparation is important; preparation basics; safety tips for severe storms, lightning, tornadoes and flooding; and information on home fires. We appreciated the opportunity to speak with Warrenton residents about the value of being prepared and having a plan of action in case of any kind of disaster. Remember that SERVPRO of Lincoln & Warren Counties can help clean and restore homes and other structures after natural or personal emergencies, and we encourage everyone to have an emergency supply kit and create a disaster response plan for their own family.

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