Thank you so much! Everyone we spoke to or worked with was so nice!

Thank you so much, your guys were great! Polite, attentive, hard working. It was good doing business with you! Thanks ever so much!

Great customer service. I would definitely recommend them to anyone! Mark is the best and always stays in touch.

The SERVPRO staff was AWESOME! They were very compassionate, they were respectful of our feelings & belongings! I will definitely be recommending them.

Very polite, informative, and efficient.

Thank you very much for working quickly & easily with me even though I am not local. Much appreciated.

You guys were a light in the darkness

You have really good people working for you. They were all so nice. They worked hard and were very professional throughout our project. They did a great job

Why use SERVPRO  for your next project?

December 16, 2016, our home caught on fire and was virtually a total loss.  We contacted Dave McMillen to inventory all of our possessions, deconstruct the damage, and rebuild our home.  SERVPRO was fast and thorough, giving me guidance and peace of mind as we navigated the rough waters of swinging emotions of loss and the headache of insurance procedures.  Dave and his men did such a wonderful job that when my job relocated me to another state and I had to sell my home 2 years later, my home had appreciated in value $45,000 above our purchase price in 2014.

Would I recommend Dave McMillen and SERVPRO?  Absolutely!

Mike D, grateful customer

 I had a client suffer a fire.  The fire was in some of the coldest days of the year.   I called Dave McMillen and requested his assistance.  Dave met me at the scene the very next morning.   The home had received major damage and everything was frozen.  Dave assessed the situation and provided me with his preliminary thoughts.  This was also the time when the cold weather had plagued him with water damage claims, however he still met me in person the morning after the fire.   The same morning I was able to introduce Dave to my clients.  Dave had a discussion with my clients, explained SERVPRO and what he could provide.  I expressed to my client that they were free to call in a restoration company of their choice.  I also express that, I called Dave, and brought SERVPRO in for a reason and  the fact that Dave was standing here with us in their destroyed home literally hours after the event and ready to go to work spoke volumes.  My clients asked for Dave’s services that day.  A small portion of that was due to my recommendation.  The major determination was Dave’s explanation of the process, the fashion that he described the road ahead of the client, and also the professional appearance of Dave’s team.  Dave had Pack Rat storage containers on sight the same day.    So I am writing this to thank SERVPRO and Dave for their dedication to my client.  It is a benefit to have Dave as a resource, when my clients have potentially one of the worst days they have had in a while.    

The service guys were hardworking, polite, and very patient with our questions. I was amazed at how clean they got the upholstery furniture! Both men took care to explain what they were doing and asked if we had questions and if there was anything else they could do to help us. I encourage anyone to contact SERVPRO of Lincoln & Warren Counties to give them a call for duct or upholstery cleaning, or for any cleanup needs.

Dear Dave & Crew

Just wanted to thank you and your team for getting the mess out of my basement quickly & neatly. I appreciate that. It took some of the stress from me. The workers were polite & thorough.

Thanks again,

Emilie M

Thank you for the prompt and kind service in my time of crisis. Chris was very nice and such a hard worker! 

Dave and his staff were 100% professional and prompt. They made a really tough situation so much easier. You are very fortunate to have Dave represent your company! I will be referring business to him!

Very professional, excellent craftsmanship, courteous service, GREAT WORK! The crew did an excellent job in a timely manner. I was well informed throughout the whole process. SERVPRO well exceeded all expectations of the restoration. Thank you for turning my nightmare into a dream.

After the storm caused flooding in our basement SERVPRO came immediately so nothing in our basement was even harmed! Fast reaction and timely cleanup.

Our home smells great now and we don't have to wonder what might be in unseen areas in our home. 

Our building was restored back to its original condition thanks to SERVPRO! I would definitely recommend.

The response and service in my time of need was outstanding. Their duties were performed under extreme conditions. We were more than satisfied. I would highly recommend the use of their services.  We know that you will be more than satisfied as we were. 

The response and service in my time of need was outstanding. Their duties were performed under extreme conditions. We were more than satisfied. I would highly recommend the use of their services.  We know that you will be more than satisfied as we were. 

The SERVPRO team was fantastic. 100% satisfaction. All SERVPRO operations should be as courteous, polite and professional as Dave's team. 

After a loss in our business, SERVPRO had completed the job on time and with great satisfaction. 

During an emergency I would not choose anyone again but SERVPRO. 

SERVPRO staff was friendly and quick! 

SERVPRO finished the job fast and easy. Would recommend. 

As a real estate agent getting ready to have an open house, SERVPRO was able to come in behind the scenes and help with some unforeseen issues in a vacant home. Would recommend and use again. 

Quick and easy! I know who to call when Missouri weather acts up again. 

" I have always had a very good experience with the SERVPRO crew! great work and awesome customer service!"

"Dave and his team are very professional and courteous. Definitely would do business with them."

"You did a good job and were very responsive to our needs. Thanks so much"

"I will recommend and have recommended you. You had all kinds of good equipment that did the job needed. Your manager was very accommodating and tried to help in any way. Thank you"

"They were quick to come out and efficiently get the stinky job done. We would use them again or refer them to someone else when in need."

..."After the storm hit my house, SERVPRO did a job well done"

Like it Never Even Happened! :)

My wife and I had some mold in our rental home remediated after we had some messy tenants. We were recommended to Dave and his crew who were fast and thorough so we could get some potential tenants in for a walk through. I will definitely be recommending SERVPRO in the future. 

We bought a new washer and dryer and the first wash resulted in the washer flooding my home due to the discharge hose not being installed. We were told to call your Company and I can say that a horrible experience was made more bearable and actually pleasant by your staff. Especially Josh. He was so courteous and kind and caring and worked with us on times to check in on the progress of the drying of floors and walls. He is a real asset to your company. I would recommend your company to anyone needing restoration because of your staff and their kindness.

We look forward to continuing to work with SERVPRO and thank you again for such excellent help when we greatly needed your services.  Highly impressive and well received assured! 

Very professional, excellent craftsmanship, courteous service, GREAT WORK! The crew did an excellent job in a timely manner. I was well informed throughout the whole process. SERVPRO well exceeded all expectations of the restoration. Thank you for turning my nightmare into a dream.

They were a Godsend! They made a horrible situation bearable. Prompt, professional, knowledgeable, and thorough! We were impressed with every phase of SERVPRO's work.

SERVPRO is extremely helpful, thorough and knowledgeable. During an awful catastrophe they made it much easier.

Dave and his staff were 100% professional and prompt. They made a really tough situation so much easier. You are very fortunate to have Dave represent your company! I will be referring business to him!

Jake worked around our schedule and came out on a Saturday to clean our carpets. Our carpets are about 8 years old, we have 3 inside dogs and 2 kids, so they really needed to be cleaned! Jake did a fantastic job, our carpets are so fresh and look like new!

Everyone has been great in every way. I will recommend your company for all circumstances.

Jake and his crew were wonderful and helpful! Thank you for everything!

Jake and Dave were wonderful to me!

Keep doing what you're doing!

"We were impressed with the prompt response and professional work that was completely for us"

I more than highly recommend SERVPRO of Lincoln and Warren counties. I had an employee in my home starting the clean up within an hour of finding water damage. Every single person who came to my home had a positive and kind attitude. They were very patient with myself and my very curious children. They worked at an impressive rate and I am completely satisfied with the way they put my home back together better than it was! They made dealing with the home owners insurance company very easy.

I want to thank you for the great service and also say thanks to Jake (crew chief). He is very knowledgeable and I appreciate his time.

"Thank you for the wonderful job you did cleaning my carpets. The crew was very good--The appointment time was 9:00 am and they were on time and did their job and was out in an hour"

Dave and his team are very professional and courteous. Definitely would do business with them!

True professionals! I have always had a good experience with SERVPRO's crew. Exceptional work and awesome customer service!

Professional, courteous, prompt service

Such a professional crew and a great job! Highly recommended.

Thank you for your excellent service and wonderful professional job that was performed at our home in Warren County. Chris did an excellent job for us and restored our water problem so efficiently and professional. I am quite impressed and will always recommend your company.