What our Customers say...

Why SERVPRO Testimonials

Thank you so much, your guys were great! Polite, attentive, hard working. It was good doing business with you! Thanks ever so much!

Great customer service. I would definitely recommend them to anyone! Mark is the best and always stays in touch.

Very polite, informative, and efficient.

Thank you very much for working quickly & easily with me even though I am not local. Much appreciated.

You guys were a light in the darkness

You have really good people working for you. They were all so nice. They worked hard and were very professional throughout our project. They did a great job

Why use SERVPRO  for your next project?

December 16, 2016, our home caught on fire and was virtually a total loss.  We contacted Dave McMillen to inventory all of our possessions, deconstruct the damage, and rebuild our home.  SERVPRO was fast and thorough, giving me guidance and peace of mind as we navigated the rough waters of swinging emotions of loss and the headache of insurance procedures.  Dave and his men did such a wonderful job that when my job relocated me to another state and I had to sell my home 2 years later, my home had appreciated in value $45,000 above our purchase price in 2014.

Would I recommend Dave McMillen and SERVPRO?  Absolutely!

Mike D, grateful customer

 I had a client suffer a fire.  The fire was in some of the coldest days of the year.   I called Dave McMillen and requested his assistance.  Dave met me at the scene the very next morning.   The home had received major damage and everything was frozen.  Dave assessed the situation and provided me with his preliminary thoughts.  This was also the time when the cold weather had plagued him with water damage claims, however he still met me in person the morning after the fire.   The same morning I was able to introduce Dave to my clients.  Dave had a discussion with my clients, explained SERVPRO and what he could provide.  I expressed to my client that they were free to call in a restoration company of their choice.  I also express that, I called Dave, and brought SERVPRO in for a reason and  the fact that Dave was standing here with us in their destroyed home literally hours after the event and ready to go to work spoke volumes.  My clients asked for Dave’s services that day.  A small portion of that was due to my recommendation.  The major determination was Dave’s explanation of the process, the fashion that he described the road ahead of the client, and also the professional appearance of Dave’s team.  Dave had Pack Rat storage containers on sight the same day.    So I am writing this to thank SERVPRO and Dave for their dedication to my client.  It is a benefit to have Dave as a resource, when my clients have potentially one of the worst days they have had in a while.    

The service guys were hardworking, polite, and very patient with our questions. I was amazed at how clean they got the upholstery furniture! Both men took care to explain what they were doing and asked if we had questions and if there was anything else they could do to help us. I encourage anyone to contact SERVPRO of Lincoln & Warren Counties to give them a call for duct or upholstery cleaning, or for any cleanup needs.

Dear Dave & Crew

Just wanted to thank you and your team for getting the mess out of my basement quickly & neatly. I appreciate that. It took some of the stress from me. The workers were polite & thorough.

Thanks again,

Emilie M

Thank you for the prompt and kind service in my time of crisis. Chris was very nice and such a hard worker!