When Natural Disaster Strikes

11/12/2019 (Permalink)

Imagine your home being flooded. What do you do? What goes through your mind? As much as this is such as hard thing to fathom, it is not something that is far from someones reality. During natural disasters, people tend to go into a frenzy. Everyone you know around you is dealing with the same issue. Hurricaines, Tornadoes, flooding and snow storms are wide spread weather events which means you need someone whose going to treat you like your home or business like it is the only one with an issue? Calling SERVPRO is your best best. We are faster to any size disaster! We stand by our response rates to any disaster which is what sets us apart. 

Our guidelines require us to follow the protocol below:

-Within one hour from notice of loss, a SERVPRO professional will contact the customer to arrange for service

-Within four house of loss notification, a SERVPRO Professional will be on site to start mitigation services if necessary.

-Within eight business hours, a verbal briefing of the scope will be communicated to the adjuster and the customer by a SERVPRO Professional.